Ordered but no confirmation...

Discussion in 'iPhone' started by ssledoux, Sep 15, 2017.

  1. ssledoux macrumors 65816

    ssledoux

    Joined:
    Sep 16, 2006
    Location:
    Down south
    #1
    Got on the Apple Store app and made my order (had it all preform), and it gave me my order number and told me I would get an email, but I have no email and it's also not showing up in my Apple Store app account button or in my orders.

    Should I assume it hasn't gone through?
     
  2. dweb619_2 macrumors member

    dweb619_2

    Joined:
    Sep 9, 2015
    Location:
    Colbert Nation
    #2
    I wouldn't too much that happened to me with the iPhone 4. But you should keep a eye on it.
     
  3. TheBama macrumors 6502

    TheBama

    Joined:
    Jun 20, 2010
    Location:
    Birmingham, AL
    #3
    Ordered through the app. Can see confirmation on apple.com orders and got the email.
     
  4. leesweet macrumors 65816

    leesweet

    Joined:
    Feb 1, 2009
    Location:
    Northern Virginia, USA
    #4
    I had emails for both an upgrade and a new order in a few minutes but it's still a heavy load. If you got an order number you can use that to check.

    All mine show in the app under orders. You may want to order again and cancel if a dupe.
     
  5. crystalseth macrumors member

    crystalseth

    Joined:
    Nov 7, 2016
    Location:
    Pennsylvania
    #5
    Same here :/ placed my order at about 3:10 AM, and still no confirmation email...
     
  6. Appl3FTW macrumors 603

    Appl3FTW

    Joined:
    Nov 15, 2012
    #6
    Check my account in the app.. it should be there. I'd be concerned if it's not there and no confirmation email. Not a good look. Just order it again and just cancel or return later.
     
  7. ssledoux thread starter macrumors 65816

    ssledoux

    Joined:
    Sep 16, 2006
    Location:
    Down south
    #7
    Well, 40 minutes later and I just got the email AND it's showing in my orders in the app. I guess I can finally crash - nearly 3 am here.
     
  8. crystalseth macrumors member

    crystalseth

    Joined:
    Nov 7, 2016
    Location:
    Pennsylvania
    #8
    Hoping for the same! Congrats!!
     
  9. Shadowbech macrumors 601

    Joined:
    Oct 18, 2011
    Location:
    Planet iPhone
    #9
    I got mine like 30 seconds after I placed an order.
     
  10. Newtons Apple macrumors Core

    Newtons Apple

    Joined:
    Mar 12, 2014
    Location:
    Jacksonville, Florida
  11. crystalseth macrumors member

    crystalseth

    Joined:
    Nov 7, 2016
    Location:
    Pennsylvania
    #11
    Still no confirmation now at 4:10 am... I paid with PayPal - could this slow down the process? It's not a funds-related issue, so unless it's on AT&T's (ordered through Apple site) end or something, I'm stumped...
     
  12. Strelok macrumors 6502a

    Strelok

    Joined:
    Jun 6, 2017
    Location:
    United States
    #12
    Verizon took a few minutes to send the email/show the order in the app.
     
  13. Shadowbech macrumors 601

    Joined:
    Oct 18, 2011
    Location:
    Planet iPhone
    #13
    I paid with PayPal as well and came 30 seconds after I completed the order.
     
  14. BaggieBoy macrumors 6502

    BaggieBoy

    Joined:
    May 29, 2012
    Location:
    UK
    #14
    Check your Spam folder, that's where my confirmation email ended up (Gmail).
     
  15. TechnicallyTee macrumors 68000

    TechnicallyTee

    Joined:
    May 14, 2013
    Location:
    Atlanta
    #15
    Sometimes for some folks it takes a few hours to recieve the confirmation email. I got mine right after I placed my order. Folks go through this every year.
     

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14 September 15, 2017