Okay, here's the deal. After striking out over and over with Apple, I was able to get an order placed through AT&T. This was around 5:30 AM. The Order Confirmation page came up, saying "Your order has been completed." It also gave me an order number.
Now, about 16 hours later, I have yet to receive a confirmation email. I am also unable to get any information from the online "check order status" page--it gives me the old OS001 error message, saying "the information you entered was not recognized by our systems".
Furthermore, my credit card has yet to be charged.
I tried calling the automated system to check the order status, and it's a little different--it says it may take up to 48 hours for an order to be processed. I guess that's better than telling me there is no such order, but for all I know, that's a default message.
So...should I be nervous? And if the order actually did/does go through, will my spot in line be from 5:30 this morning, or from whenever I get a confirmation email?
Sigh. Thanks in advance.
Now, about 16 hours later, I have yet to receive a confirmation email. I am also unable to get any information from the online "check order status" page--it gives me the old OS001 error message, saying "the information you entered was not recognized by our systems".
Furthermore, my credit card has yet to be charged.
I tried calling the automated system to check the order status, and it's a little different--it says it may take up to 48 hours for an order to be processed. I guess that's better than telling me there is no such order, but for all I know, that's a default message.
So...should I be nervous? And if the order actually did/does go through, will my spot in line be from 5:30 this morning, or from whenever I get a confirmation email?
Sigh. Thanks in advance.