Ordered in store pickup last night.. Still "processing"

FiremanMike

macrumors 6502
Original poster
Jan 26, 2011
254
7
I played the game, wasn't really as difficult as I thought, I just kept refreshing the store list until one had the phone I wanted "in stock".

So I put my order in, immediate confirmation that the order was received and is being processed for in store pickup, but I have yet to receive the "phone is ready for pickup" email.

Will this email come this morning after the store opens, or did I get stuck into a bug? What has everyone else's experience been with this? Is there any reason to believe I won't be able to pick up my phone today?
 

FiremanMike

macrumors 6502
Original poster
Jan 26, 2011
254
7
Sigh..

The anonymity of the Internet nearly forces people to be unhelpful, it's much cooler to appear "anti" than it is to actually offer help.

When I ordered, I was told to expect an email within an hour, it's been 10 hours, I was pretty much just asking what everyone else's experience with in store pickup had been.
 

thejake0

macrumors newbie
Jul 18, 2008
15
0
From what I recall other posters saying, look for an email at 8:30am local time.
 

tl01

macrumors 68020
Jun 20, 2010
2,331
628
My email came around 6:30 am. I think a human has to sort through the orders.
 

appygirl82

macrumors 6502a
Oct 4, 2012
693
302
Oregon
I also ordered mine last night for in store pickup and still have not gotten my email. Like above person said, apparently the email will come in the morning around store opening time.
 

AFDoc

macrumors 68030
Jun 29, 2012
2,767
514
Colorado Springs USA for now
Sigh..

The anonymity of the Internet nearly forces people to be unhelpful, it's much cooler to appear "anti" than it is to actually offer help.

When I ordered, I was told to expect an email within an hour, it's been 10 hours, I was pretty much just asking what everyone else's experience with in store pickup had been.
So basically your sense of entitlement is getting in the way of rational behavior?

I thought I was being very helpful... I was trying to get you to calm down and actually lower the bp to decrease your chances of having an MI in 5 years.
 

FiremanMike

macrumors 6502
Original poster
Jan 26, 2011
254
7
So basically your sense of entitlement is getting in the way of rational behavior?

I thought I was being very helpful... I was trying to get you to calm down and actually lower the bp to decrease your chances of having an MI in 5 years.
Right, thanks for that..
 

thadoggfather

macrumors G4
Oct 1, 2007
11,873
9,305
For the two in-store pickups I did, I got a "ready for you" email before the store opened the next day.
 

mlw4411

macrumors member
Oct 16, 2011
77
4
I received my ready for pick up a little after they opened. Here they don't open until 10:00am so just a little after that.
 

gentlefury

macrumors 68030
Jul 21, 2011
2,848
0
Los Angeles, CA
I got my in store last night and I figure I won't get a confirmation at least until the store opens!!! I'm in no rush...If I have to wait another day vs 3-5 weeks...I'm fine with that ;)
 

imazu

macrumors regular
Jul 4, 2012
207
0
Couch
I ordered last night got the pick up confirmation this morning. I also checked my cc last night which confirms me my order went through cause there was a pre-authorization charge.
 

LapsangSouchong

macrumors 65816
Jul 15, 2010
1,349
0
the burrows
So basically your sense of entitlement is getting in the way of rational behavior?

I thought I was being very helpful... I was trying to get you to calm down and actually lower the bp to decrease your chances of having an MI in 5 years.
He asked a question. Nothing irrational.
I had the same question.
 

Blueline29

macrumors 68020
Jun 16, 2009
2,293
519
Saint Augustine, FL
Sigh..

The anonymity of the Internet nearly forces people to be unhelpful, it's much cooler to appear "anti" than it is to actually offer help.

When I ordered, I was told to expect an email within an hour, it's been 10 hours, I was pretty much just asking what everyone else's experience with in store pickup had been.
I ordered a cable for in-store pickup at around 10 pm-ish last Sat. and my email came at 9 am Sunday morning.
 

ZipZap

macrumors 603
Dec 14, 2007
5,527
926
If you did not receive your email within an hour of the store opening then they did not have a phone for you.

I would suppose that you'd get the next one that comes in but that will likely not be until Tuesday since Monday is a holiday.

Be patient, you're much better off than most as you have an order in the system.
 

FiremanMike

macrumors 6502
Original poster
Jan 26, 2011
254
7
If you did not receive your email within an hour of the store opening then they did not have a phone for you.

I would suppose that you'd get the next one that comes in but that will likely not be until Tuesday since Monday is a holiday.

Be patient, you're much better off than most as you have an order in the system.
The email actually did come this morning, about an hour after I made this thread. I picked up my iphone after a softball tourney this afternoon, I'm enjoying the new earbuds as we speak..

Thanks all for the help. For future peeps who find this with a search, it's not abnormal to not get your email until the next morning.
 

patatasfritas

macrumors newbie
Oct 7, 2012
4
0
confused..

I wanted to order the iphone 5 and pick it up in store since I have one near but I waited till 10 pm local time and no success so I didn't know what to do so I just ordered and yes... I have to wait 3-4 weeks :(...

I have noticed that some people cancel those orders and then manage to find one in stock near them... how do they go on about doing that? I just upgraded my contract and paid for the phone, if I cancel, can I just reorder in store? and cancel my current order? :`\
 

gentlefury

macrumors 68030
Jul 21, 2011
2,848
0
Los Angeles, CA
The email actually did come this morning, about an hour after I made this thread. I picked up my iphone after a softball tourney this afternoon, I'm enjoying the new earbuds as we speak..

Thanks all for the help. For future peeps who find this with a search, it's not abnormal to not get your email until the next morning.
actually you will def get it the next morning...since they put the inventory into the system at 10pm....then in the morning they check inventory against reservations and enter the confirmation into the system. Nobody is going to show up at 4am and start confirming reservations.
 

FiremanMike

macrumors 6502
Original poster
Jan 26, 2011
254
7
I wanted to order the iphone 5 and pick it up in store since I have one near but I waited till 10 pm local time and no success so I didn't know what to do so I just ordered and yes... I have to wait 3-4 weeks :(...

I have noticed that some people cancel those orders and then manage to find one in stock near them... how do they go on about doing that? I just upgraded my contract and paid for the phone, if I cancel, can I just reorder in store? and cancel my current order? :`\
Here's what I did.

I went through the online apple store and picked the phone I wanted, entered all of my phone/account information, and got to the final "cart" screen where I select shipping method. At about 9:55 my time I started clicking the hyperlink next to "in-store pickup" to select my store which brought up a menu that listed the closest stores to my zip code. These were continuously stating that pickup was unavailable at all the locations, but if you keep hitting the submit or search button next to where your entered your zip code, it will refresh the store list. At about 10:03 my time one of the stores on my list changed to "In Stock", I selected that store, which took me back to the cart page, I double checked that in store pickup was selected, and finished my checkout.

Good luck!
 

overlyunderme

macrumors regular
Jun 22, 2010
197
9
Houston
Moral of the thread.... have a little patience and calm down a bit, especially if the store isn't even open for you to pick up the item.
Moral of the thread...put AFDoc on Ignore since he is useless when it comes to helpful information.
 

peteyyt

macrumors member
Jan 8, 2009
51
3
I ordered from the SoHo Apple store the night they started reservations, and it took me nearly 36 hours to get an e-mail that my phone was ready for pickup.
 
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