Ordered wrong size

[natallica]

I stayed up until 3am and ordered a 38mm sport. Went to the store this afternoon for a try on appointment and now realize that the 38mm will not work for me.

Why didn't they have try on appointments before the pre-orders went live?

This isn't very magical of Apple.

 

[mattopotamus]

the power of ordering two

I agree it would have been nice to see them in store first.

 

[leeingham]

I stayed up until 3am and ordered a 38mm sport. Went to the store this afternoon for a try on appointment and now realize that the 38mm will not work for me.

Why didn't they have try on appointments before the pre-orders went live?

This isn't very magical of Apple.

Exactly what happened to me. Gotta wait till June now. Oh well one of those things I guess

 

[natallica]

the power of ordering two

I agree it would have been nice to see them in store first.

Yeah, if I had known you can order more than the one that was being reported that would have been a great idea.

 

[ucfgrad93]

There were also ways to see the size before ordering. I think Apple had a sizing guide and there were threads like this here on MacRumors.

 

[caligurl]

This isn't very magical of Apple.

now that's the saddest thing i've read all day..... (not being sarcastic.... that comment just makes me sad and even more mad at )

 

[Wreckus]

There were also ways to see the size before ordering. I think Apple had a sizing guide and there were threads like this here on MacRumors.

They did and that's what saved my butt in getting the wrong size. I was planning to get the smaller sports watch but after measuring my wrist, I had to get the bigger one.

 

[mattopotamus]

There were also ways to see the size before ordering. I think Apple had a sizing guide and there were threads like this here on MacRumors.

as noted by many today, that still was pretty hard to gauge the sizes.

 

[natallica]

There were also ways to see the size before ordering. I think Apple had a sizing guide and there were threads like this here on MacRumors.

Trust me. I printed the faces. I measured my wrist. I went by the guide.

In real life it ended up very different.

 

[mchoffa]

maybe you'll find someone that will trade by the time you get it?

 

[JayLenochiniMac]

Trust me. I printed the faces. I measured my wrist. I went by the guide.

In real life it ended up very different.

How so?

 

[djrm]

Trust me. I printed the faces. I measured my wrist. I went by the guide.

In real life it ended up very different.

So many saying the same thing

 

[JT2002TJ]

I just measured my current watch, it was bigger than 42 mm. So went with that.

I think that is the only way to have tested. If you don't own a watch, go to a watch store and try on some, and measure them.

 

[zmunkz]

This isn't very magical of Apple.

That sentiment seems to be floating around, but I don't get it myself. This is a pre-order on an unreleased product, that is how it goes. You can always wait until its available in stores and go try it on... but if you don't want to wait, this is how the pre-order game works everywhere... its not really an apple issue.

 

[natallica]

How so?

The 38mm was much smaller than I expected even though I made sure to print the faces at the actual size.

I'm on hold with Apple customer service now to see if they can do anything for me. I'll let you all know.

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That sentiment seems to be floating around, but I don't get it myself. This is a pre-order on an unreleased product, that is how it goes. You can always wait until its available in stores and go try it on... but if you don't want to wait, this is how the pre-order game works everywhere... its not really an apple issue.

A watch isn't like a phone or tablet. I just don't understand why they couldn't have done the try on appointments before the pre-order especially as my local store didn't even have the watches powered on.

 

[natallica]

Spent 30 min with the first customer service guy who said he would be able to swap the watch for me and that I would get an email confirming the updated order.

I get the email 5 min later and all that was done was they added a 42mm band for me!

Called back and the 2nd customer service agent told me he can't do anything.

 

[totten76]

Ya everyone was going cray saying the 38mm was too small but the 42mm was too big. Honestly they both are fine. You can tell the 38mm may be pretty small but it's not a big deal at all....worst case just wait a couple months. Watch isn't anything special