Ordered wrong size

Discussion in 'Apple Watch' started by natallica, Apr 10, 2015.

  1. natallica macrumors 6502

    Joined:
    Mar 7, 2005
    Location:
    Fairfax, VA
    #1
    I stayed up until 3am and ordered a 38mm sport. Went to the store this afternoon for a try on appointment and now realize that the 38mm will not work for me.

    Why didn't they have try on appointments before the pre-orders went live?

    This isn't very magical of Apple.
     
  2. mattopotamus macrumors G4

    mattopotamus

    Joined:
    Jun 12, 2012
    #2
    the power of ordering two :)

    I agree it would have been nice to see them in store first.
     
  3. leeingham macrumors 6502

    Joined:
    Apr 9, 2015
    Location:
    Birmingham, UK
    #3
    Exactly what happened to me. Gotta wait till June now. Oh well one of those things I guess
     
  4. natallica thread starter macrumors 6502

    Joined:
    Mar 7, 2005
    Location:
    Fairfax, VA
    #4
    Yeah, if I had known you can order more than the one that was being reported that would have been a great idea.
     
  5. ucfgrad93 macrumors P6

    ucfgrad93

    Joined:
    Aug 17, 2007
    Location:
    Colorado
    #5
    There were also ways to see the size before ordering. I think Apple had a sizing guide and there were threads like this here on MacRumors.
     
  6. caligurl macrumors 68030

    caligurl

    Joined:
    Jun 8, 2009
    Location:
    socal
    #6

    now that's the saddest thing i've read all day..... :( (not being sarcastic.... that comment just makes me sad and even more mad at :apple:)
     
  7. Wreckus macrumors 6502a

    Wreckus

    Joined:
    Jan 22, 2015
    Location:
    Edmonton, Alberta, Canada
    #7
    They did and that's what saved my butt in getting the wrong size. I was planning to get the smaller sports watch but after measuring my wrist, I had to get the bigger one.
     
  8. mattopotamus macrumors G4

    mattopotamus

    Joined:
    Jun 12, 2012
    #8
    as noted by many today, that still was pretty hard to gauge the sizes.
     
  9. natallica thread starter macrumors 6502

    Joined:
    Mar 7, 2005
    Location:
    Fairfax, VA
    #9
    Trust me. I printed the faces. I measured my wrist. I went by the guide.

    In real life it ended up very different.
     
  10. mchoffa macrumors 6502a

    Joined:
    Jul 12, 2008
    Location:
    Asheville, NC
    #10
    maybe you'll find someone that will trade by the time you get it?
     
  11. JayLenochiniMac macrumors G5

    Joined:
    Nov 7, 2007
    Location:
    New Sanfrakota
    #11
    How so?
     
  12. djrm macrumors 6502

    djrm

    Joined:
    Feb 12, 2010
    Location:
    Norwich, UK
    #12
    So many saying the same thing
     
  13. JT2002TJ macrumors 6502a

    Joined:
    Nov 7, 2013
    #13
    I just measured my current watch, it was bigger than 42 mm. So went with that.

    I think that is the only way to have tested. If you don't own a watch, go to a watch store and try on some, and measure them.
     
  14. zmunkz macrumors 6502a

    zmunkz

    Joined:
    Nov 4, 2007
    #14
    That sentiment seems to be floating around, but I don't get it myself. This is a pre-order on an unreleased product, that is how it goes. You can always wait until its available in stores and go try it on... but if you don't want to wait, this is how the pre-order game works everywhere... its not really an apple issue.
     
  15. natallica thread starter macrumors 6502

    Joined:
    Mar 7, 2005
    Location:
    Fairfax, VA
    #15
    The 38mm was much smaller than I expected even though I made sure to print the faces at the actual size.

    I'm on hold with Apple customer service now to see if they can do anything for me. I'll let you all know.

    ----------

    A watch isn't like a phone or tablet. I just don't understand why they couldn't have done the try on appointments before the pre-order especially as my local store didn't even have the watches powered on.
     
  16. natallica thread starter macrumors 6502

    Joined:
    Mar 7, 2005
    Location:
    Fairfax, VA
    #16
    Spent 30 min with the first customer service guy who said he would be able to swap the watch for me and that I would get an email confirming the updated order.

    I get the email 5 min later and all that was done was they added a 42mm band for me!

    Called back and the 2nd customer service agent told me he can't do anything.
     
  17. totten76 macrumors regular

    totten76

    Joined:
    Mar 12, 2015
    #17
    Ya everyone was going cray saying the 38mm was too small but the 42mm was too big. Honestly they both are fine. You can tell the 38mm may be pretty small but it's not a big deal at all....worst case just wait a couple months. Watch isn't anything special
     

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