Ordered your 2013 Air before BTS promo?

[tssguy123]

I have to brag on Apple CS for a minute. I ordered my 2013 13" Air on the 24th of June. The Back To School promo started the 2nd of July. I called them today, and was told by the wonderful lady who helped me that they, unfortunately, could not hook me up with a gift card. After a short talk with her supervisor, she offered me a coupon on a future order, then asked if I needed any accessories for my new Mac. I told her that I could do with an HDMI adapter or Magic Mouse. She happily sent me both of them, and they'll be here Monday/Tuesday.

I figured I'd post this in the Air forum, since there are probably others in the same boat as myself due to the Air's release date.

 

[mattferg]

Hi,

You should still be covered and get the gift card because you were in the 14 day return period when it started - tell them this. If you read the back to school promo thread there's more info in there. Have a search and you should find it.

In fact, here you go:

https://forums.macrumors.com/threads/1593254/

 

[tssguy123]

Hi,

You should still be covered and get the gift card because you were in the 14 day return period when it started - tell them this. If you read the back to school promo thread there's more info in there. Have a search and you should find it.

In fact, here you go:

https://forums.macrumors.com/threads/1593254/

I received it on the 1st of July, and it's currently out of the 14 day period. Anyway, I'm happy since the value of the adapter + Magic Mouse is ~$105.