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Irock619

macrumors 68000
Original poster
Hello,

I'm going to be getting a new MBP soon. I was wondering if ordering online is the same as essentially buying it in the store. If I have an issue with the MBP do all claims have to be handled through online or can I just take it to a genius in store? If I want to exchange it do I have to ship it back to Apple or can I do it in store? I want to order it online because I don't have time to go to the store anytime soon. But if I have issues I don't want to have to ship it back and wait for the turnaround. Thanks!
 
Here in California, I have ordered online and made a return in-store before. It was for a 2013 MacBook Pro and they refunded it okay no hassle. So I'm sure you would be fine if you ordered it online and needed some in-store assistance.
 
Here in California, I have ordered online and made a return in-store before. It was for a 2013 MacBook Pro and they refunded it okay no hassle. So I'm sure you would be fine if you ordered it online and needed some in-store assistance.

Perfect! Just what I wanted to hear. In fact I just remembered many years ago I purchased something from BestBuy and Apple helped me in store.
 
Excuse me, but did you mean Apple online store or any online store in general? Cause I made the online purchase at Apples website. If you're going to make a computer purchase online at another source and you wanted assistance in-store for computer hardware at an Apple Store then I recommend you get extended Apple Care warranty.
 
Excuse me, but did you mean Apple online store or any online store in general? Cause I made the online purchase at Apples website. If you're going to make a computer purchase online at another source and you wanted assistance in-store for computer hardware at an Apple Store then I recommend you get extended Apple Care warranty.

Yes I meant Apple online store. Sorry for the confusion.
 
If you're going to make a computer purchase online at another source and you wanted assistance in-store for computer hardware at an Apple Store then I recommend you get extended Apple Care warranty.

You don't need AppleCare for that. You get a 1 year warranty including 90 days of phone support from Apple or any other Apple authorize reseller.
 
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