This just reminds me of how services continue to be Apple's achilles heel. Which is a shame since there is so much potential there
What is a shame? That people are leaving ? Change is a good thing. Siri and AI need to grow.
Being that I'm a 30 year customer I can say with a certainty that services have ALWAYS been the "Achilles" heel of Apple Computer.
But I can say for the most part they are running better today then say 5 years ago and they operate a lot more of them now.
Given Apple's EXPLOSIVE growth to ONE BILLION DEVICES in the marketplace I'm one of the VERY FEW that remembers this as a VERY TINY Company --that it once was -- perspective in the scheme of things. I think the only "Achilles heel" Apple suffers from is some of the old timers at Apple that still "think" it's that tiny little company.