OS 10.11.2/Parallels 11.1.2/Windows 7/Office for Windows 2016 Issue

Discussion in 'Windows, Linux & Others on the Mac' started by JoelBC, Jan 3, 2016.

  1. JoelBC macrumors 6502a

    Joined:
    Jun 16, 2012
    #1
    I was running OS 10.11.2 / Parallels11.1.2 / Windows 7 and Office for Windows 2010 and everything worked fine.

    I wanted some of the newer features of Office for Windows 2016 so upgraded from 2010 to 2016 and now have a problem. The three key Office for Windows 2016 applications I use -- Excel, Outlook and Word -- freeze (i.e. the area above the menu bar read "Not Responding") forcing me into task manager to shut down the application. The freezing problem is so bad / frequent that the applications are unusable.

    I would appreciate any insight / solutions people have to fix this problem.

    Thanks!
     
  2. SandboxGeneral Moderator

    SandboxGeneral

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    #2
    Have you looked in Event Viewer to see if there is any info on the errors? Also, have you tried uninstalling the Office Suite and re-installing it?
     
  3. JoelBC thread starter macrumors 6502a

    Joined:
    Jun 16, 2012
    #3
    Appreciate the suggestions and in response note:

    1. I have looked at event viewer and I do not see anything helpful (admittedly, I am not very familiar with event viewer); and

    2. I did not an uninstall and reinstall but to no avail.

    Thx.
     
  4. SandboxGeneral Moderator

    SandboxGeneral

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    #4
    What about building a brand new vm, in addition to the existing one, and installing Office on it. See if the problem persists in a totally new environment.
     
  5. JoelBC thread starter macrumors 6502a

    Joined:
    Jun 16, 2012
    #5
    Yeah, I thought of that but it really does not help me either identify or solve the problem as I need to get Office 2016 working within my current VM which runs my other Windows programs...
     

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