Are you ready for a real challenge? Speak to me like I am a novice, because I am. MacBookPro with 10.6.8. Access internet at home via WiFi. I have four users on this machine, two of which are minors, engaged with parental controls. My son's account suddenly was "unable to establish a secure connection" when trying to access secure sites. Only his account, not the others. I went to the Mac Store genius bar. While waiting, I was able to get on to secure sites with THE SUSPECT USER PROFILE and surf just fine. So, it must be my router, right? Or a corrupt user name + my router combo? So I go back home. Delete the User and Recreate anew, with different name. Unplugged router and cable modem and booted them back up in proper sequence. Still "cannot establish secure connection" with the new User profile. All other profiles on same machine work fine. All other devices on network (including other Apple products) work fine. I have seen this problem to be a common one, but no one has had the issues presented here. My kid needs to access Google Drive to do his homework, and I'd like him to use this laptop to do it. Who can help me, please? ---------- Oh - and I left the genius bar before being seen because I assume that if they couldn't replicate the issue, how could they solve it? And...time/date setting is just fine, btw.