Toggle sidebar Toggle sidebar
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

OS X Recovery: "No installation information was found...

B

b2387692

macrumors regular
Original poster
My Mac was shipped with OS X Lion pre-installed i.e. I don’t have a downloadable version of the installer. I thought I could try to re-install and/or download OS X Lion through OS X Recovery but when I tried, it said..."No installation information was found ...Call Apple Care."
Any other options?
Thanks!
 
What year model is your Mac? There was a small window of new Macs that shipped with Snow Leopard but could be updated to Lion through the app store, and that required an AppleID. Are you being asked to enter an AppleID to get Lion?

http://support.apple.com/kb/HT4904
 
MacBookPro8,3 late 2011 17"
Currently running Lion OS X 10.7.5

No, I am not being asked to enter an AppleID to get Lion.
 
b2387692 said:
MacBookPro8,3 late 2011 17"
Currently running Lion OS X 10.7.5

No, I am not being asked to enter an AppleID to get Lion.
Click to expand...

Okay... that model should have come from the factory and also supports Internr recovery. Try holding command-option-r (all three at once) at boot.

You should be prompted to select your wifi then you will see a spinning globe while the recovery utility downloads. Once that is done the recovery screen will come up. This is different than the disk based recovery it sounds like you were on earlier. This should bypass the disk based version.

Now use Disk Util to select the disk brand name itself at the top and erase the drive to Mac OS Extended (Journaled), then quit Disk Uitl and click reinstall OS X. See if that works.

This will of course wipe ant data on there.
 
Hmmm?
In the drop-down, it's neither finding my WiFi connection (it shows my neighbors) nor accepting it, when I input the name & password manually...Any ideas?
 
b2387692 said:
Hmmm?

In the drop-down, it's neither finding my WiFi connection (it shows my neighbors) nor accepting it, when I input the name & password manually...Any ideas?
Click to expand...


Make sure your wifi is wpa and not wep encrypted. Or try just turning off the password and leave it open for this.
 
Thanks!
That seems to have done the trick...Spinning globe down to 3 minutes!
At what point do I put my formatted USB Flash Drive in?
 
b2387692 said:
Thanks!
That seems to have done the trick...Spinning globe down to 3 minutes!
At what point do I put my formatted USB Flash Drive in?
Click to expand...

You don't need it. This will download Lion for you straight from the mothership at Apple.

Unless you mean you are trying to install Lion to the USB drive? Then you can just plug it in now and when the installer pops up point it to the USB drive. But if you have a USB key with the Lion installer, you won't need it for this.
 
Yes, installing Lion to the USB flash drive, thanks! All has appeared to go well until "Registering" account...Macbook Pro now frozen with tiny colorful spinning wheel...
Any thoughts?
 
You must log in or register to reply here.
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.
Top Bottom
Back