OS X Recovery: "No installation information was found...

Discussion in 'Mac OS X Lion (10.7)' started by b2387692, Nov 12, 2014.

  1. b2387692 macrumors member

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    Nov 9, 2014
    #1
    My Mac was shipped with OS X Lion pre-installed i.e. I don’t have a downloadable version of the installer. I thought I could try to re-install and/or download OS X Lion through OS X Recovery but when I tried, it said..."No installation information was found ...Call Apple Care."
    Any other options?
    Thanks!
     
  2. Weaselboy Moderator

    Weaselboy

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    #2
    What year model is your Mac? There was a small window of new Macs that shipped with Snow Leopard but could be updated to Lion through the app store, and that required an AppleID. Are you being asked to enter an AppleID to get Lion?

    http://support.apple.com/kb/HT4904
     
  3. b2387692 thread starter macrumors member

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    Nov 9, 2014
    #3
    MacBookPro8,3 late 2011 17"
    Currently running Lion OS X 10.7.5

    No, I am not being asked to enter an AppleID to get Lion.
     
  4. Weaselboy Moderator

    Weaselboy

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    #4
    Okay... that model should have come from the factory and also supports Internr recovery. Try holding command-option-r (all three at once) at boot.

    You should be prompted to select your wifi then you will see a spinning globe while the recovery utility downloads. Once that is done the recovery screen will come up. This is different than the disk based recovery it sounds like you were on earlier. This should bypass the disk based version.

    Now use Disk Util to select the disk brand name itself at the top and erase the drive to Mac OS Extended (Journaled), then quit Disk Uitl and click reinstall OS X. See if that works.

    This will of course wipe ant data on there.
     
  5. b2387692 thread starter macrumors member

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  6. DeltaMac macrumors 604

    DeltaMac

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  7. Weaselboy Moderator

    Weaselboy

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    #7
  8. b2387692 thread starter macrumors member

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    #8
    Hmmm?
    In the drop-down, it's neither finding my WiFi connection (it shows my neighbors) nor accepting it, when I input the name & password manually...Any ideas?
     
  9. Weaselboy Moderator

    Weaselboy

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    #9

    Make sure your wifi is wpa and not wep encrypted. Or try just turning off the password and leave it open for this.
     
  10. b2387692 thread starter macrumors member

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    Nov 9, 2014
    #10
    Thanks!
    That seems to have done the trick...Spinning globe down to 3 minutes!
    At what point do I put my formatted USB Flash Drive in?
     
  11. Weaselboy Moderator

    Weaselboy

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    #11
    You don't need it. This will download Lion for you straight from the mothership at Apple.

    Unless you mean you are trying to install Lion to the USB drive? Then you can just plug it in now and when the installer pops up point it to the USB drive. But if you have a USB key with the Lion installer, you won't need it for this.
     
  12. b2387692 thread starter macrumors member

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    Nov 9, 2014
    #12
    Yes, installing Lion to the USB flash drive, thanks! All has appeared to go well until "Registering" account...Macbook Pro now frozen with tiny colorful spinning wheel...
    Any thoughts?
     
  13. b2387692 thread starter macrumors member

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