OSX 10.9 memory full problems

Discussion in 'OS X Mavericks (10.9)' started by visualsup, Nov 11, 2013.

  1. visualsup, Nov 11, 2013
    Last edited: Nov 11, 2013

    visualsup macrumors newbie

    Joined:
    Dec 4, 2011
    #1
    Hi all...

    I use word 2011 a lot, with medium length documents (10-20pages) It sometimes takes 2 gigs of RAM just for word. Why is that? none of the files themselves are over 50mb. The Mac then freezes or various programs stop responding (primarily mail). Also the task kernel_task sometimes takes upwards of 500mb... what can be done about that? is there some memory purge procedure or software for the Mac.. or some other system level solution? we use the same documents exactly on Word for the PC that has the same amount of RAM, and Word stays at more or less low RAM usage...we made sure Office and the OSX got all available updates.

    Thanks for any help.. attached is the Activity monitor process list...(after quitting word when it froze)

    OS X 10.9, Mac Air 11.6, 4GB Ram, SSD[​IMG]
     
  2. r0k macrumors 68040

    r0k

    Joined:
    Mar 3, 2008
    Location:
    Detroit
    #2
    Word 2010? Do you mean 2008 or 2011? I don't allow any MS software on my Mac. It's a matter of personal preference for me. Now that MS has started using automated test tools to stabilize Windows, they seem to forget to do the same for the OSX versions of their software. I had Office 2011 on my wife's Mac mini. It was awful. It installed a half dozen dock icons and seemed to always always always be doing something. It wiped out fonts that were required to use OpenOffice.Org thus requiring us to reinstall OOO to get it working again (with larger than 0.02 point screen fonts).

    If Word is the only program giving you this trouble, by all means only run it when you have to and ALWAYS close it promptly after each use.

    I wouldn't worry so much about 400 MB for Mail.app if it's not crashing or failing to retrieve mail. I notice you have only 4GB of RAM. This is something I would consider a borderline situation before Mavericks but since you are running 10.9, with RAM compression it's as if you have 4GB of RAM. I would simply avoid leaving open memory hogs like MS Office or browser windows with dozens of tabs and you should be fine. Another tactic to try is to close and reopen MS Office.

    Lastly, find out if MS put anything in your Login items and get it out of there. You don't need any Office "preloaders" or "helpers" clogging up your Mac with dozens (or thousands) of unhelpful memory leaking threads.
     
  3. Giuly macrumors 68040

    Giuly

    #3
    Unless "swap used" reads more than 0 bytes, don't worry - Mavericks handles it for you.
     
  4. visualsup thread starter macrumors newbie

    Joined:
    Dec 4, 2011
    #4
    Thanks for this

    Yes of course, Word 2011. Can't upgrade the RAM, alas, its a Mac Air 11.6
     
  5. visualsup thread starter macrumors newbie

    Joined:
    Dec 4, 2011
    #5
    Event Log report when Word 2011 crashes

    Thanks for anyone who can make anything from it...!

    kextstat | grep -v com.apple

    MacBook-Air-6:~ MacName$ kextstat | grep -v com.apple
    Index Refs Address Size Wired Name (Version) <Linked Against>
    110 3 0xffffff7f82546000 0x45000 0x45000 org.virtualbox.kext.VBoxDrv (4.3.0) <7 5 4 3 1>
    111 0 0xffffff7f8258b000 0x8000 0x8000 org.virtualbox.kext.VBoxUSB (4.3.0) <110 42 36 7 5 4 3 1>
    112 0 0xffffff7f82593000 0x5000 0x5000 org.virtualbox.kext.VBoxNetFlt (4.3.0) <110 7 5 4 3 1>
    113 0 0xffffff7f82598000 0x6000 0x6000 org.virtualbox.kext.VBoxNetAdp (4.3.0) <110 5 4 1>
     

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