OSX Crash with Video Encode

Discussion in 'macOS' started by dfuerpo, Feb 13, 2014.

  1. dfuerpo macrumors newbie

    Joined:
    Jan 3, 2011
    #1
    I am posting this hoping someone has a suggestion for this problem. About a year ago my computer (2010 MacPro 6-core, 16 MB memory) started to crash when doing a video encode with Handbrake. There was no BSOD but the computer would reboot and a crash log was logged. This would happen at variable times in the encode. I did extensive hardware testing, including memory, and found no problems. I also looked at temperatures and never got above 60C. At that time I was running OSX 10.8. I recently upgraded to Mavericks, hoping that some flaky driver would get replaced, but no luck. Most telling for me is that this doesn’t happen if I run Handbrake under safe mode. I also recently noticed that Toast Titanium also causes a system crash if it does a video encode. Since everything seems do work in safe mode, I’m thinking this must be an errant third party driver or kext. How do I go about identifying which one it might be? How can I tell which kexts are Apple and which are third party? Any other suggestions?
     
  2. old-wiz macrumors G3

    Joined:
    Mar 26, 2008
    Location:
    West Suburban Boston Ma
    #2
    try posting the crash log and inclide the kext list
     
  3. dfuerpo thread starter macrumors newbie

    Joined:
    Jan 3, 2011
    #3
    Here is the crash report:

    Anonymous UUID: 2754E08B-674F-A9F8-01B9-BA719C181075

    Tue Feb 11 19:19:18 2014
    Machine-check capabilities 0x0000000000001c09:
    family: 6 model: 44 stepping: 2 microcode: 15
    Intel(R) Xeon(R) CPU W3680 @ 3.33GHz
    9 error-reporting banks
    threshold-based error status present
    extended corrected memory error handling present
    Processor 0: machine-check status 0x0000000000000004:
    machine-check in progress
    MCA error-reporting registers:
    IA32_MC0_STATUS(0x401): 0x0000000000000800 invalid
    IA32_MC1_STATUS(0x405): 0x0000000000000800 invalid
    IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid
    IA32_MC3_STATUS(0x40d): 0x0000000000000000 invalid
    IA32_MC4_STATUS(0x411): 0x0000000000000000 invalid
    IA32_MC5_STATUS(0x415): 0x0000000000000000 invalid
    IA32_MC6_STATUS(0x419): 0x0000000000000000 invalid
    IA32_MC7_STATUS(0x41d): 0x0000000000000000 invalid
    IA32_MC8_STATUS(0x421): 0xbe0000000001009f valid
    MCA error code: 0x009f
    Model specific error code: 0x0001
    Other information: 0x00000000
    Threshold-based status: Undefined
    Status bits:
    Processor context corrupt
    ADDR register valid
    MISC register valid
    Error enabled
    Uncorrected error
    IA32_MC8_ADDR(0x422): 0x0000000137e20040
    IA32_MC8_MISC(0x423): 0x1fcb866b00000188
    Processor 1: machine-check status 0x0000000000000004:
    machine-check in progress
    MCA error-reporting registers:
    IA32_MC0_STATUS(0x401): 0x0000000000000800 invalid
    IA32_MC1_STATUS(0x405): 0x0000000000000800 invalid
    IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid
    IA32_MC3_STATUS(0x40d): 0x0000000000000000 invalid
    IA32_MC4_STATUS(0x411): 0x0000000000000000 invalid
    IA32_MC5_STATUS(0x415): 0x0000000000000000 invalid
    IA32_MC6_STATUS(0x419): 0x0000000000000000 invalid
    IA32_MC7_STATUS(0x41d): 0x0000000000000000 invalid
    IA32_MC8_STATUS(0x421): 0xbe0000000001009f valid
    MCA error code: 0x009f
    Model specific error code: 0x0001
    Other information: 0x00000000
    Threshold-based status: Undefined
    Status bits:
    Processor context corrupt
    ADDR register valid
    MISC register valid
    Error enabled
    Uncorrected error
    IA32_MC8_ADDR(0x422): 0x0000000137e20040
    IA32_MC8_MISC(0x423): 0x1fcb866b00000188
    Processor 2: machine-check status 0x0000000000000004:
    machine-check in progress
    MCA error-reporting registers:
    IA32_MC0_STATUS(0x401): 0x0000000000000800 invalid
    IA32_MC1_STATUS(0x405): 0x0000000000000800 invalid
    IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid
    IA32_MC3_STATUS(0x40d): 0x0000000000000000 invalid
    IA32_MC4_STATUS(0x411): 0x0000000000000000 invalid
    IA32_MC5_STATUS(0x415): 0x0000000000000000 invalid
    IA32_MC6_STATUS(0x419): 0x0000000000000000 invalid
    IA32_MC7_STATUS(0x41d): 0x0000000000000000 invalid
    Package 0 logged:
    IA32_MC8_STATUS(0x421): 0xbe0000000001009f valid
    Channel number: 15 (unknown)
    Memory Operation: read
    Machine-specific error: Read ECC
    COR_ERR_CNT: 0
    Status bits:
    Processor context corrupt
    ADDR register valid
    MISC register valid
    Error enabled
    Uncorrected error
    IA32_MC8_ADDR(0x422): 0x0000000137e20040
    IA32_MC8_MISC(0x423): 0x1fcb866b00000188
    RTID: 136
    DIMM: 0
    Channel: 0
    Syndrome: 0x1fcb866b
    Processor 3: machine-check status 0x0000000000000004:
    machine-check in progress
    MCA error-reporting registers:
    IA32_MC0_STATUS(0x401): 0x0000000000000800 invalid
    IA32_MC1_STATUS(0x405): 0x0000000000000800 invalid
    IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid
    IA32_MC3_STATUS(0x40d): 0x0000000000000000 invalid
    IA32_MC4_STATUS(0x411): 0x0000000000000000 invalid
    IA32_MC5_STATUS(0x415): 0x0000000000000000 invalid
    IA32_MC6_STATUS(0x419): 0x0000000000000000 invalid
    IA32_MC7_STATUS(0x41d): 0x0000000000000000 invalid
    IA32_MC8_STATUS(0x421): 0xbe0000000001009f valid
    MCA error code: 0x009f
    Model specific error code: 0x0001
    Other information: 0x00000000
    Threshold-based status: Undefined
    Status bits:
    Processor context corrupt
    ADDR register valid
    MISC register valid
    Error enabled
    Uncorrected error
    IA32_MC8_ADDR(0x422): 0x0000000137e20040
    IA32_MC8_MISC(0x423): 0x1fcb866b00000188
    Processor 4: machine-check status 0x0000000000000004:
    machine-check in progress
    MCA error-reporting registers:
    IA32_MC0_STATUS(0x401): 0x0000000000000800 invalid
    IA32_MC1_STATUS(0x405): 0x0000000000000800 invalid
    IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid
    IA32_MC3_STATUS(0x40d): 0x0000000000000000 invalid
    IA32_MC4_STATUS(0x411): 0x0000000000000000 invalid
    IA32_MC5_STATUS(0x415): 0x0000000000000000 invalid
    IA32_MC6_STATUS(0x419): 0x0000000000000000 invalid
    IA32_MC7_STATUS(0x41d): 0x0000000000000000 invalid
    IA32_MC8_STATUS(0x421): 0xbe0000000001009f valid
    MCA error code: 0x009f
    Model specific error code: 0x0001
    Other information: 0x00000000
    Threshold-based status: Undefined
    Status bits:
    Processor context corrupt
    ADDR register valid
    MISC register valid
    Error enabled
    Uncorrected error
    IA32_MC8_ADDR(0x422): 0x0000000137e20040
    IA32_MC8_MISC(0x423): 0x1fcb866b00000188
    Processor 5: machine-check status 0x0000000000000004:
    machine-check in progress
    MCA error-reporting registers:
    IA32_MC0_STATUS(0x401): 0x0000000000000800 invalid
    IA32_MC1_STATUS(0x405): 0x0000000000000800 invalid
    IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid
    IA32_MC3_STATUS(0x40d): 0x0000000000000000 invalid
    IA32_MC4_STATUS(0x411): 0x0000000000000000 invalid
    IA32_MC5_STATUS(0x415): 0x0000000000000000 invalid
    IA32_MC6_STATUS(0x419): 0x0000000000000000 invalid
    IA32_MC7_STATUS(0x41d): 0x0000000000000000 invalid
    IA32_MC8_STATUS(0x421): 0xbe0000000001009f valid
    MCA error code: 0x009f
    Model specific error code: 0x0001
    Other information: 0x00000000
    Threshold-based status: Undefined
    Status bits:
    Processor context corrupt
    ADDR register valid
    MISC register valid
    Error enabled
    Uncorrected error
    IA32_MC8_ADDR(0x422): 0x0000000137e20040
    IA32_MC8_MISC(0x423): 0x1fcb866b00000188
    Processor 6: machine-check status 0x0000000000000004:
    machine-check in progress
    MCA error-reporting registers:
    IA32_MC0_STATUS(0x401): 0x0000000000000800 invalid
    IA32_MC1

    Here is the kexts list:

    2.2.0
    3.1.1
    ALF.kext
    AMD2400Controller.kext
    AMD2600Controller.kext
    AMD3800Controller.kext
    AMD4600Controller.kext
    AMD4800Controller.kext
    AMD5000Controller.kext
    AMD6000Controller.kext
    AMD7000Controller.kext
    AMDFramebuffer.kext
    AMDRadeonVADriver.bundle
    AMDRadeonX3000.kext
    AMDRadeonX3000GLDriver.bundle
    AMDRadeonX4000.kext
    AMDRadeonX4000GLDriver.bundle
    AMDSupport.kext
    ATIRadeonX2000.kext
    ATIRadeonX2000GA.plugin
    ATIRadeonX2000GLDriver.bundle
    ATIRadeonX2000VADriver.bundle
    ATTOCelerityFC.kext
    ATTOExpressPCI4.kext
    ATTOExpressSASHBA.kext
    ATTOExpressSASHBA3.kext
    ATTOExpressSASRAID.kext
    Accusys6xxxx.kext
    Apple16X50Serial.kext
    AppleACPIPlatform.kext
    AppleAHCIPort.kext
    AppleAPIC.kext
    AppleBMC.kext
    AppleBacklight.kext
    AppleBacklightExpert.kext
    AppleBluetoothMultitouch.kext
    AppleCameraInterface.kext
    AppleEFIRuntime.kext
    AppleFDEKeyStore.kext
    AppleFSCompressionTypeDataless.kext
    AppleFSCompressionTypeZlib.kext
    AppleFWAudio.kext
    AppleFileSystemDriver.kext
    AppleGraphicsControl.kext
    AppleGraphicsPowerManagement.kext
    AppleHDA.kext
    AppleHIDKeyboard.kext
    AppleHIDMouse.kext
    AppleHPET.kext
    AppleHSSPIHIDDriver.kext
    AppleHSSPISupport.kext
    AppleHWAccess.kext
    AppleHWSensor.kext
    AppleIRController.kext
    AppleIntelCPUPowerManagement.kext
    AppleIntelCPUPowerManagementClient.kext
    AppleIntelFramebufferAzul.kext
    AppleIntelFramebufferCapri.kext
    AppleIntelHD3000Graphics.kext
    AppleIntelHD3000GraphicsGA.plugin
    AppleIntelHD3000GraphicsGLDriver.bundle
    AppleIntelHD3000GraphicsVADriver.bundle
    AppleIntelHD4000Graphics.kext
    AppleIntelHD4000GraphicsGLDriver.bundle
    AppleIntelHD4000GraphicsVADriver.bundle
    AppleIntelHD5000Graphics.kext
    AppleIntelHD5000GraphicsGLDriver.bundle
    AppleIntelHD5000GraphicsVADriver.bundle
    AppleIntelHDGraphics.kext
    AppleIntelHDGraphicsFB.kext
    AppleIntelHDGraphicsGA.plugin
    AppleIntelHDGraphicsGLDriver.bundle
    AppleIntelHDGraphicsVADriver.bundle
    AppleIntelHSWVA.bundle
    AppleIntelIVBVA.bundle
    AppleIntelLpssDmac.kext
    AppleIntelLpssGspi.kext
    AppleIntelLpssSpiController.kext
    AppleIntelSNBGraphicsFB.kext
    AppleIntelSNBVA.bundle
    AppleKextExcludeList.kext
    AppleKeyStore.kext
    AppleKeyswitch.kext
    AppleLPC.kext
    AppleLSIFusionMPT.kext
    AppleMCCSControl.kext
    AppleMCEDriver.kext
    AppleMCP89RootPortPM.kext
    AppleMIDIFWDriver.plugin
    AppleMIDIIACDriver.plugin
    AppleMIDIRTPDriver.plugin
    AppleMIDIUSBDriver.plugin
    AppleMatch.kext
    AppleMikeyHIDDriver.kext
    AppleMobileDevice.kext
    AppleMultitouchDriver.kext
    ApplePlatformEnabler.kext
    AppleRAID.kext
    AppleRAIDCard.kext
    AppleRTC.kext
    AppleSDXC.kext
    AppleSEP.kext
    AppleSMBIOS.kext
    AppleSMBusController.kext
    AppleSMBusPCI.kext
    AppleSMC.kext
    AppleSMCLMU.kext
    AppleSRP.kext
    AppleSmartBatteryManager.kext
    AppleStorageDrivers.kext
    AppleThunderboltDPAdapters.kext
    AppleThunderboltEDMService.kext
    AppleThunderboltIP.kext
    AppleThunderboltNHI.kext
    AppleThunderboltPCIAdapters.kext
    AppleThunderboltUTDM.kext
    AppleTopCase.kext
    AppleTyMCEDriver.kext
    AppleUSBAudio.kext
    AppleUSBDisplays.kext
    AppleUSBEthernetHost.kext
    AppleUSBMultitouch.kext
    AppleUSBTopCase.kext
    AppleUpstreamUserClient.kext
    AppleVADriver.bundle
    AppleWWANAutoEject.kext
    AppleXsanFilter.kext
    Apple_iSight.kext
    AudioAUUC.kext
    Belcarra.USBLAN_netpart.kext
    Belcarra.USBLAN_usbpart.kext
    BootCache.kext
    CDSDAudioCaptureSupport.kext
    CellPhoneHelper.kext
    CoreStorage.kext
    CustomJamBootloader.kext
    DSACL.ppp
    DSAuth.ppp
    DVFamily.bundle
    Dont Steal Mac OS X.kext
    EAP-KRB.ppp
    EAP-RSA.ppp
    EAP-TLS.ppp
    EPSONUSBPrintClass.kext
    GeForce.kext
    GeForceGA.plugin
    GeForceGLDriver.bundle
    GeForceTesla.kext
    GeForceTeslaGLDriver.bundle
    GeForceTeslaVADriver.bundle
    GeForceVADriver.bundle
    IO80211Family.kext
    IOACPIFamily.kext
    IOAHCIFamily.kext
    IOATAFamily.kext
    IOAVBFamily.kext
    IOAccelerator2D.plugin
    IOAcceleratorFamily.kext
    IOAcceleratorFamily2.kext
    IOAudioFamily.kext
    IOBDStorageFamily.kext
    IOBluetoothFamily.kext
    IOBluetoothHIDDriver.kext
    IOCDStorageFamily.kext
    IODVDStorageFamily.kext
    IOFireWireAVC.kext
    IOFireWireFamily.kext
    IOFireWireIP.kext
    IOFireWireSBP2.kext
    IOFireWireSerialBusProtocolTransport.kext
    IOGraphicsFamily.kext
    IOHDIXController.kext
    IOHIDFamily.kext
    IONDRVSupport.kext
    IONetworkingFamily.kext
    IOPCIFamily.kext
    IOPlatformPluginFamily.kext
    IOReportFamily.kext
    IOSCSIArchitectureModelFamily.kext
    IOSCSIParallelFamily.kext
    IOSMBusFamily.kext
    IOSerialFamily.kext
    IOStorageFamily.kext
    IOStreamFamily.kext
    IOSurface.kext
    IOThunderboltFamily.kext
    IOTimeSyncFamily.kext
    IOUSBAttachedSCSI.kext
    IOUSBFamily.kext
    IOUSBMassStorageClass.kext
    IOUserEthernet.kext
    IOVideoFamily.kext
    JMicronATA.kext
    L2TP.ppp
    LogitechHIDDevices.kext
    LogitechUnifying.kext
    MonitorControl_drv.kext
    NVDAGF100Hal.kext
    NVDAGK100Hal.kext
    NVDANV50HalTesla.kext
    NVDAResman.kext
    NVDAResmanTesla.kext
    NVDAStartup.kext
    NVSMU.kext
    OSvKernDSPLib.kext
    PPP.kext
    PPPSerial.ppp
    PPPoE.ppp
    PPTP.ppp
    Pen Tablet.kext
    Quarantine.kext
    Radius.ppp
    RemoteControl.USBLAN_usbpart.kext
    RoxioBluRaySupport.kext
    SMARTLib.plugin
    SMCMotionSensor.kext
    Sandbox.kext
    System.kext
    TMSafetyNet.kext
    TabletDriverCFPlugin.bundle
    acfs.kext
    acfsctl.kext
    autofs.kext
    cd9660.kext
    cddafs.kext
    corecrypto.kext
    exfat.kext
    hp_designjet_series.kext
    hp_fax_io.kext
    hp_io_printerclassdriver_enabler.kext
    iPodDriver.kext
    mcxalr.kext
    msdosfs.kext
    ntfs.kext
    pthread.kext
    smbfs.kext
    triggers.kext
    udf.kext
    vecLib.kext
    webcontentfilter.kext
    webdav_fs.kext

    Hope this helps!
     
  4. Weaselboy Moderator

    Weaselboy

    Staff Member

    Joined:
    Jan 23, 2005
    Location:
    California
    #4
    Post the part of the crash log from the exact time the crash occurred. You want to include a section that says "last loaded kext" as that is often a good clue where the problem is.

    A big tip off with your system is the fact this does not happen in safe mode. A safe mode boot does not load any login/startup items. So if the crashes stop in safe mode, that points to a login/startup item as the cause. Try removing startup and login items half or so at a time until you eliminate the culprit.
     

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