OSX Reboot

[mrcmosx]

Hello, I have a macbook I just bought. I keep getting this message on my screen. Can anyone help me with this???

thanks for your help!!

 

[Kodex]

What you are seeing is a Kernel Panic. If you just bought it I would take it to be exchanged. It can be caused by many many many things including bad ram, logic boards, airport cards, bluetooth or even software problems.

 

[Luigi239]

Hmm, that is odd.

Returning it would probably your last resort. First, try doing an Apple Hardware Test, by inserting your first OS X disk, restarting, and holding down the D key when you hear the chime. If it shows a hardware problem, you need to return it, for a new one.

If not, then maybe try repairing permisions, (although this may not help because it is brand new), or maybe just try doing an erase and install of OS X.

Either way, good luck!

 

[faintember]

First, have you changed anything recently? (new RAM, new HD, software install, etc.)

Second, is the computer getting hot? (make sure the vent at the back is clear)

Other than that, you can try repairing permissions, running fsck, etc.

 

[mrcmosx]

hey guys, thanks for your help. this may sound weird, but I had a McAfee disc for the PC in the drive at the time.. I kept getting that kernal screen 7 times. As soon I removed the disc I did not get the screen poping up. I re inserted the disc in later that day, and in a matter of 5 mins I got the kernal screen pop up... Werid... But now I know what it was.

 

[patrick0brien]

hey guys, thanks for your help. this may sound weird, but I had a McAfee disc for the PC in the drive at the time.. I kept getting that kernal screen 7 times. As soon I removed the disc I did not get the screen poping up. I re inserted the disc in later that day, and in a matter of 5 mins I got the kernal screen pop up... Werid... But now I know what it was.

-mrcmosx

Ok, that is officially weird. As stated, the most common cause of Kernel Panics are hardware issues.

I'd like to suggest you drop Apple a note on their Support forums.

 

[Luigi239]

hey guys, thanks for your help. this may sound weird, but I had a McAfee disc for the PC in the drive at the time.. I kept getting that kernal screen 7 times. As soon I removed the disc I did not get the screen poping up. I re inserted the disc in later that day, and in a matter of 5 mins I got the kernal screen pop up... Werid... But now I know what it was.

Wow, that is increadably weird.

Possibly the McAfee disk is trying to auto-start or something and its making the kernal panic? Try it with another CD, while your at it.