OSX Server problem

Re: OSX Server problem

This doesn't sound like a permissions issue, but I would make sure that everything is okay there, as well.

I'm having a little trouble trying to picture this in my head, so let me know if I'm correct here:

• Users are opening files directly off of the server in Quark or Photoshop or etc.
• Users are then trying to save the file directly to the server OR saving the file to a local location and then attempting to copy the file to the server.
• A message saying that the file is in use appears, preventing the saving or copying.

Has this always been a problem, or did it work and then stop working suddenly? If the latter is the case, did it stop working after addition of new software or the application of an update to the server or to the client machines? Have there been any hardware upgrades?

I hope I can be of service. Let me know if I'm correct.

 

Re: Re: Re: OSX Server problem

What happens if you save the files locally, quit the application, and then try to copy to the server?

If you're still getting the error after quitting the program, that's an interesting issue. The server is still thinking that the file is open and the problem either resides there or a client machine actually IS accessing the file (though, it sounds like you've checked that already).

If it's server-side, you might want to try making a new share point and seeing if the error occurs trying to save there.

If the error still occurs after making a new share point, I would suggest finding a reseller that does on-site work to come out and troubleshoot the problem further. (It would be a pain to truck your Xserve down to the Apple Store or reseller, and it would also let them have access to all the variables.) Let them know the steps you've taken. You might get some hesitation due to 10.1.5 Server, by the way. Find a place that sounds knowledgeable.

Also, regarding the noisy Xserves, you should hear the new 56dB, 4800RPM processor fan I bought for my PC.

 

Are you running a time server on the server? If not check the time on the XServer and the time on the clients. Make sure you are either running a time server on the xserver and that is updating from the time server from apple or the navy and make sure the clients are doing the same. If the times are outta wack, that would explain some of the still think things are open thing.

 

erm

I doubt time has anything to do with it. IT doesn't record times to use for reference. I'll be the ******* here and say 10.1 is pry a big factor, in terms of networking technology, 10.2 and 10.3 are much superior.

I'd look at any machines having the file open when trying to replace, or if the Server itself does.

• Turn off all computers, but the server and one station.
• Close all programs on the Server except the Finder
• Try to drag a copy of the file from one place on the drive to the share point (replacing it)

If it didn't work, back the files up, format the drive and reinstall (hopefully upgrade to Jag or Pan while you're at it)
If it works :

• Mount the share point and do the same thing on the other computer

If it didn't work, try making a new share point or just upgrading the server (AFS in 10.2/3 is so much better)
If it did:

• Open the file with Quark on the station and work on it remotely, try to save.

If it didn't work, then see if Quark has some weird way of copying networked files to a local cache while keeping the original open, it might create that weird error.
If not, then someone if accessing those files or folders while others are trying to work on em.

Let me know anymore, I'll try and help