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Tommy66

macrumors member
Original poster
Mar 19, 2021
47
2
This is my HD storage. Anyone know why this 'Other' is so huge and what I can do about it? I've read a lot of info and none of it sounds all that good. Is there an effective cleaning tool I can purchase? I'd like not to wipe my Mac clean. Thanks.


Screen Shot 2022-01-12 at 7.57.45 PM.png
 

Fishrrman

macrumors Penryn
Feb 20, 2009
29,066
13,089
Download DiskWave from here:
DiskWave Homepage
It's small in size and free.

Open DiskWave and go to the preferences.
Put a checkmark in "show invisible files".
Close preferences.

The DiskWave window shows you all your volumes and drives in plain English (no ridiculous graphical formats).
Click on any item "on the left".
Now, you'll see what's ON the volume, listed in order of "largest to smallest".
You can easily locate what's using up your space...
 

Tommy66

macrumors member
Original poster
Mar 19, 2021
47
2
Download DiskWave from here:
DiskWave Homepage
It's small in size and free.

Open DiskWave and go to the preferences.
Put a checkmark in "show invisible files".
Close preferences.

The DiskWave window shows you all your volumes and drives in plain English (no ridiculous graphical formats).
Click on any item "on the left".
Now, you'll see what's ON the volume, listed in order of "largest to smallest".
You can easily locate what's using up your space...

Thanks and yeah that worked for what I'm using and I dumped a few things but it didn't tell me what's in my 'Other Volume'.
 

Tommy66

macrumors member
Original poster
Mar 19, 2021
47
2
Anyone use MacCleaner Pro 2? I don't mind the price if it gets rid of most of the 'Other Volume' junk. As it stands now I can't even work in photoshop.
 

afilopou

macrumors member
Oct 4, 2015
55
24
Anyone use MacCleaner Pro 2? I don't mind the price if it gets rid of most of the 'Other Volume' junk. As it stands now I can't even work in photoshop.

Did you check through the Disk Utility the purgeable size?
 

Tommy66

macrumors member
Original poster
Mar 19, 2021
47
2
Has anyone used an app that goes after (reduce) this 'other volume'?
 

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Fishrrman

macrumors Penryn
Feb 20, 2009
29,066
13,089
My advice:

Stop worrying about the "other" files.
The designation "other" doesn't mean anything.
Looking at the "storage" tab in "About this Mac" is notoriously cryptic and unreliable.

If you used DiskWave to examine your volume(s), you can SEE what files are consuming space.

Did you set the option so that it could see "invisible" files as well as visible ones...?

I have a 2018 Mini with a 512gb SSD.
It's partitioned into four volumes.
Here's a screenshot I took seconds ago:
Screen Shot 2022-01-15 at 10.03.10 AM.jpg

As you can see, EVERYTHING in the 3 volumes after the boot volume are listed as "other".
But I can assure you, they are all files with names and purposes.
The Mac OS just doesn't consider them to be "it's own".
Thus... they become... "the other"...
 

DeltaMac

macrumors G5
Jul 30, 2003
13,715
4,559
Delaware
If you go back to Disk Utility, then click on the View menu -- choose Show All Devices.
You will see that your boot drive "Macintosh HD" is in a container.
If you click on that Container, that will show a little about how data is distributed among the various volumes that are part of a normal Big Sur system install.
 

Tommy66

macrumors member
Original poster
Mar 19, 2021
47
2
Download DiskWave from here:
DiskWave Homepage
It's small in size and free.

Open DiskWave and go to the preferences.
Put a checkmark in "show invisible files".
Close preferences.

The DiskWave window shows you all your volumes and drives in plain English (no ridiculous graphical formats).
Click on any item "on the left".
Now, you'll see what's ON the volume, listed in order of "largest to smallest".
You can easily locate what's using up your space...
I did all that and I don't see the Other. Nothing that comes anywhere near 190 GB. Before I dumped practically everything I had stored in my documents onto my LaCie external hard drive, I couldn't work in photoshop. This is why I'm concerned. And if I download the latest OS what's that going to do to the paltry 16 GB I have left. I mean 190GB in Other is obscene. My brother has a iMac Big Sur - zero storage in Other. My wife same Mac mini as myself - 12 GB. This just isn't making sense.
 
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Tommy66

macrumors member
Original poster
Mar 19, 2021
47
2
If you go back to Disk Utility, then click on the View menu -- choose Show All Devices.
You will see that your boot drive "Macintosh HD" is in a container.
If you click on that Container, that will show a little about how data is distributed among the various volumes that are part of a normal Big Sur system install.
Ok, but I don't know how this helps reduce the size of this Others Volume.
 

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Tommy66

macrumors member
Original poster
Mar 19, 2021
47
2
My advice:

Stop worrying about the "other" files.
The designation "other" doesn't mean anything.
Looking at the "storage" tab in "About this Mac" is notoriously cryptic and unreliable.

If you used DiskWave to examine your volume(s), you can SEE what files are consuming space.

Did you set the option so that it could see "invisible" files as well as visible ones...?

I have a 2018 Mini with a 512gb SSD.
It's partitioned into four volumes.
Here's a screenshot I took seconds ago:
View attachment 1944464
As you can see, EVERYTHING in the 3 volumes after the boot volume are listed as "other".
But I can assure you, they are all files with names and purposes.
The Mac OS just doesn't consider them to be "it's own".
Thus... they become... "the other"...
But what am I doing to create such a HUGE Other? And more importantly how do I shrink it. My wife 12 GB. Me 200 GB. (?????)
 
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now i see it

macrumors G4
Jan 2, 2002
11,225
24,162
“Other” is just the remaining space after System Files. It’s not used up space filled with 190GB of hidden files.
 

DeltaMac

macrumors G5
Jul 30, 2003
13,715
4,559
Delaware
Now you can see that there is 212 GB stored in the Data volume. That's where all of your (readable and writeable) files are stored, which should also include things like logs and cache files, to some extent.
Keep in mind that your drive has multiple volumes, so when you show one volume in Disk Utility, then the other volumes on the same drive are then listed as "Other Volumes", because that is what they are - other volumes.
If you use DiskWave, that shows the names of the actual volumes, and doesn't lump them into Other Volumes. If you find your largest files in DiskWave, you may discover that you can delete at least some very large files immediately, because they are in a Logs folder, or in a Caches folder, or you may see some others that, by their nature, are temporary files. If you do nothing on your computer that could account for really large files, or you don't do anything particularly different from your wife, you might compare some folders with large files - with your wife's files, which might help you discover things you can get rid of.
If you haven't ever waded through your hard drive to try to remove files that you know you won't need again, it can seem like a daunting task. But, it's also something that an app like DiskWave can help, because it can identify those really large files (and those should be where you can make the most difference.) A hint that I sometimes offer to some of my friends is to delete (drag to trash) those large files. You are not too sure, so you make a backup of the files in the trash to an external drive. Then (the most important step) empty the trash. You have copies. If you don't suddenly (or ever) need any of those deleted files, delete them from that external drive -- there's no reason to clutter up storage with files that you will never need. You can decide how long to keep before they go, too.
 

Tommy66

macrumors member
Original poster
Mar 19, 2021
47
2
Now you can see that there is 212 GB stored in the Data volume. That's where all of your (readable and writeable) files are stored, which should also include things like logs and cache files, to some extent.
Keep in mind that your drive has multiple volumes, so when you show one volume in Disk Utility, then the other volumes on the same drive are then listed as "Other Volumes", because that is what they are - other volumes.
If you use DiskWave, that shows the names of the actual volumes, and doesn't lump them into Other Volumes. If you find your largest files in DiskWave, you may discover that you can delete at least some very large files immediately, because they are in a Logs folder, or in a Caches folder, or you may see some others that, by their nature, are temporary files. If you do nothing on your computer that could account for really large files, or you don't do anything particularly different from your wife, you might compare some folders with large files - with your wife's files, which might help you discover things you can get rid of.
If you haven't ever waded through your hard drive to try to remove files that you know you won't need again, it can seem like a daunting task. But, it's also something that an app like DiskWave can help, because it can identify those really large files (and those should be where you can make the most difference.) A hint that I sometimes offer to some of my friends is to delete (drag to trash) those large files. You are not too sure, so you make a backup of the files in the trash to an external drive. Then (the most important step) empty the trash. You have copies. If you don't suddenly (or ever) need any of those deleted files, delete them from that external drive -- there's no reason to clutter up storage with files that you will never need. You can decide how long to keep before they go, too.
DiskWave search (show invisible clicked) accounts for only a small fraction of the 212 GB 'Other'. The largest item I found was my Photoshop Elements clocking in at 5.78 GB. I don't see my entire storage amounting to more than 30 GB. I'm thinking of buying CleanMyMac X unless anyone has a better suggestion. I wish there was an app that could decide what's needed and what's discardable because yeah, it's daunting.

My computer is only a year old and here I am scrambling for space. There's something wrong here.
 

Tommy66

macrumors member
Original poster
Mar 19, 2021
47
2
“Other” is just the remaining space after System Files. It’s not used up space filled with 190GB of hidden files.
If they're non existent files, why is my computer telling me I have only 16 GB available?
 

DeltaMac

macrumors G5
Jul 30, 2003
13,715
4,559
Delaware
that's a little off the track. You are showing "other volumes", not simply "other", meaning that there are other volumes on your drive (part of the install creates multiple volumes on your boot drive, all in the same container on the drive.) The space used, is only for the selected volume, with other space indicated by "Other Volumes". As you select other volumes that will show the space used on each volume.

If you display the hidden files on your drive - by pressing Shift-Command-. you will be able to see all the hiddent files on your drive. (That's a shift-command-period, press again to make the files/folders hidden again)
 

Tommy66

macrumors member
Original poster
Mar 19, 2021
47
2
Thanks for the Shift-Command-period. I found the 'Containers' folder in the Library to be 176.65GB. It had 324 folders. I checked every one and only 2 had a GB size and neither above about 3GB. Most all, maybe 85% had a 30KB size. Maybe 5 had MBs under 10. So how is that possible. The Containers folder reads 176GB but it's contents comes no where near that.
 

DeltaMac

macrumors G5
Jul 30, 2003
13,715
4,559
Delaware
If there are several hundred folders in the Containers folder, and you have View Options for that folder set to Calculate All Sizes, it can take several minutes after opening that folder before all folders display current sizes. Same for other folders that include large numbers of folders. Be sure to set for list view, then sort the list by size. Give it some time to complete showing current sizes.If you move files to the trash, don't forget to empty the trash.
 

Tommy66

macrumors member
Original poster
Mar 19, 2021
47
2
Ok that was different. Under Mail/Logs/Mail I find these 2 huge lumps of data. Am I looking at emails with attachments or what? Would these txt files be safe to delete, removing oodles of GBs? I opened five of them and the date is the same: June 10.
 

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DeltaMac

macrumors G5
Jul 30, 2003
13,715
4,559
Delaware
What is the full file path for those log files? You can show full path in the Terminal.
Open your terminal, then simply drag the folder with those large files to the terminal window. You will see the full path. You don't need to do anything else in the terminal, it just quickly shows you the full path to those files.
Big files, though -- and I would say that your screen shot shows 4 huge files, not just two. Those are all quite a lot larger than "normal" log files
I've not ever seen log files of that size, related to Mail.
You can right-click, choose open on one of the larger files.
It might give you a clue, both about what the files are, and what is in them.
If they are simply "logs", maybe showing a list of history, with events and time of those events, should be safe enough to just drag to the trash (if you system allows it), then empty the trash.
Before doing that, however, I would suggest that you copy that "Logs/Mail" folder to an external drive - so it would be possible to retrieve those logs, should it be necessary. (unlikely, IMHO, but...backups can be useful?
And, when you have an external backup, drag that Mail folder (from the Logs folder) to the trash - then empty the trash. Or, just those 4 extra-large files - your choice, I think.
 

Tommy66

macrumors member
Original poster
Mar 19, 2021
47
2
The smallest file dragged to the terminal in utilities:

/Users/tommyhunt/Library/Containers/com.apple.mail/Data/Library/Logs/Mail/smtp.mail.att.net-96039054-EAF6-47D6-A264-6B1AE9190C66.txt

The largest file:

/Users/tommyhunt/Library/Containers/com.apple.mail/Data/Library/Logs/Mail/imap.mail.att.net-595F26DC-6544-4439-A4D5-3671611E2477.txt

In my limited knowledge this doesn't tell me much about these files. Just where they are.
 
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Tommy66

macrumors member
Original poster
Mar 19, 2021
47
2
I'm copying that Mail folder to my LaCie external drive. Then I'll delete it. Prayers and offerings to the computer gods.

I'm curious as to the June 10 date stamp. Was there hacking involved?
 

Tommy66

macrumors member
Original poster
Mar 19, 2021
47
2
Result :) I thank you all for helping me out particularly DeltaMac. I couldn't have done it without you. Now I have a better knowledge how to look for future storage deficits.
 

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