G Glmnet1 macrumors 6502a Original poster Oct 21, 2017 973 1,093 Apr 1, 2018 #1 My dad purchased a iPhone 8 and put it in an Otterbox Defender case. Now he says touchID doesn't work most of the time. Does it happen to everyone using that case? Anything he could do to help?
My dad purchased a iPhone 8 and put it in an Otterbox Defender case. Now he says touchID doesn't work most of the time. Does it happen to everyone using that case? Anything he could do to help?
Surratt14 macrumors regular Dec 6, 2017 109 115 Apr 1, 2018 #2 Try re doing the Touch ID with the case on. Should fix the issue. Reactions: Glmnet1
G Glmnet1 macrumors 6502a Original poster Oct 21, 2017 973 1,093 Apr 1, 2018 #3 Surratt14 said: Try re doing the Touch ID with the case on. Should fix the issue. Click to expand... Sorry I forgot to mention, that was my first (and only) idea. He redid it twice but it's still not working.
Surratt14 said: Try re doing the Touch ID with the case on. Should fix the issue. Click to expand... Sorry I forgot to mention, that was my first (and only) idea. He redid it twice but it's still not working.