I loved my otterbox commuter for my 4s. Perfect for what I was after. It did break but otterbox replaced it quickly. A+ service
I immediately went sourcing one for my 5. Had to order it from Verizon and wait a few days but it was worth it (25% discount thru verizon).
In the interim I purchased an incipio just to have SOMETHING while my otterbox was in transit.
I got it and put it on and was slightly disappointed
First, some like the new material of the inner piece but I kinda don't. I liked the older, softer rubber piece. I also don't care for the really thin plastic part at the bottom. A necessary design and I can't think of a way to make it better but it seems prone to cracking. My "deal breaker" was the difficulty in pressing the home button. I attribute it to the harder inner piece.
I dislike the thickness. It's as thick as the one for my 4s. I know the phone only thinned out by a few nano-meters or whatever but I was kinda hoping the commuter would reflect this in some way.
I LOVE the cut out for the apple logo. Sure it lets dust in but it's worth it
I love the covers over the headphone and 8-pin port. Keeps lint and crap out of there. which is more important to me.
Alas, it's sitting at home in the box with the receipt taped to it ready for return. I don't really have a need for two very similar cases and the incipio grew on me as I used it in the first few days. It seems more similar to the older otterbox commuter that I had for my 4s. The inner piece is soft rubber like the old commuter and it's thinner than the commuter. It doesn't have the apple logo cutout so that's boo and it doesn't have anything to cover the headphone/charger ports so I don't like that but it's a GREAT material and thin. It was also about $5 cheaper and readily available.
I would still recommend the commuter to anyone who asked me. I'd probably tell them to take a look at the incipio too... but Otterbox stood by their product for my last phone and that speaks volumes to me.