Otterbox cracked

Discussion in 'iPhone Accessories' started by nhlfreak98, Jun 7, 2013.

  1. nhlfreak98, Jun 7, 2013
    Last edited: Jun 7, 2013

    nhlfreak98 macrumors 6502

    Joined:
    Apr 16, 2013
    #1
    Anyone else have this issue where your otterbox for the iphone 5cracked when you dropped it 1 foot on the carpet? Also the lock button is very hard to push
     
  2. Robster3 macrumors 68000

    Joined:
    Dec 13, 2012
  3. nhlfreak98 thread starter macrumors 6502

    Joined:
    Apr 16, 2013
    #3
    Commuter Also the lock button is very hard to push
     
  4. Zmanbaseball2 macrumors 68040

    Zmanbaseball2

    Joined:
    Aug 24, 2012
    Location:
    New York, USA
    #4
    Over time it will get looser. Contact otterbox for a free replacement.


    Sent from my iPhone 5 using Tapatalk 2
     
  5. nhlfreak98 thread starter macrumors 6502

    Joined:
    Apr 16, 2013
  6. Zmanbaseball2 macrumors 68040

    Zmanbaseball2

    Joined:
    Aug 24, 2012
    Location:
    New York, USA
    #6
    Call them... It will speed up the process.


    Sent from my iPhone 5 using Tapatalk 2
     
  7. KUguardgrl13 macrumors 68020

    KUguardgrl13

    Joined:
    May 16, 2013
    Location:
    Kansas, USA
    #7
    They do all of their customer service out of the US, so it may take a day or two before you get a response. I sent in a warranty request earlier this week, and the replacement is already on its way.
     
  8. nhlfreak98 thread starter macrumors 6502

    Joined:
    Apr 16, 2013
    #8
    The lady replied yesterday saying to send her pics and I did and haven't got a response yet
     
  9. Zmanbaseball2 macrumors 68040

    Zmanbaseball2

    Joined:
    Aug 24, 2012
    Location:
    New York, USA
    #9
    Call them...


    Sent from my iPhone 5 using Tapatalk 2
     
  10. nhlfreak98 thread starter macrumors 6502

    Joined:
    Apr 16, 2013
    #10
    They aren't open on Sundays...
     
  11. PM-Performance macrumors 6502

    Joined:
    Feb 12, 2012
    #11
    We got two otterboxes at the same time, and both held up horribly. Not dropped, just the quality of material after about a month of use was poor. The rubber internals are garbage
     
  12. nhlfreak98 thread starter macrumors 6502

    Joined:
    Apr 16, 2013
    #12
    Yeah I wish the rubber was like the defender it's easier to press the lock button
     

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