Otterbox cracked

nhlfreak98

macrumors 6502
Original poster
Apr 16, 2013
394
5
Anyone else have this issue where your otterbox for the iphone 5cracked when you dropped it 1 foot on the carpet? Also the lock button is very hard to push
 
Last edited:

KUguardgrl13

macrumors 68020
May 16, 2013
2,485
109
Kansas, USA
They do all of their customer service out of the US, so it may take a day or two before you get a response. I sent in a warranty request earlier this week, and the replacement is already on its way.
 

nhlfreak98

macrumors 6502
Original poster
Apr 16, 2013
394
5
The lady replied yesterday saying to send her pics and I did and haven't got a response yet
 

PM-Performance

macrumors 6502
Feb 12, 2012
318
47
We got two otterboxes at the same time, and both held up horribly. Not dropped, just the quality of material after about a month of use was poor. The rubber internals are garbage
 

nhlfreak98

macrumors 6502
Original poster
Apr 16, 2013
394
5
We got two otterboxes at the same time, and both held up horribly. Not dropped, just the quality of material after about a month of use was poor. The rubber internals are garbage
Yeah I wish the rubber was like the defender it's easier to press the lock button