Otterbox Defender Creaky

[khakiman]

I just got an Otterbox Defender for my iPhone 4 and it is creaky at the top of the phone when you push on it. It is like it is not snapping together as tight as it should. I have never owned an otterbox before so I'm not sure if this is normal. Please advise.

Thanks

 

[khakiman]

Took it apart and made sure the back piece was push real tightly into it's groove at the bottom and it made a big improvement. The only place it feels a little loose now is the top left corner near the mute button.

 

[Statusnone88]

Mine is on perfectly and that back piece still rattles and shakes around like crazy. I even tried putting a piece of scotch tape on the opposite side of the mute button and the thing creaks like crazy. I'm wondering if this is a defect in all the cases or just a few.

It wouldn't normally be a problem, but when I talk on the phone the thing creaks in my ear and it's quite irritating.

 

[cowsrus]

had this problem, shot otterbox an email, they replaced my case within the week

 

[Statusnone88]

had this problem, shot otterbox an email, they replaced my case within the week

Did it fix the issue? I'm sitting here trying every scenario to fix it and nothing. I'm guessing it's just a defect then?

 

[cowsrus]

Did it fix the issue? I'm sitting here trying every scenario to fix it and nothing. I'm guessing it's just a defect then?

Yea I believe its a user made issue, by putting the case in wrong once you bend one of the plastic pieces that connects, making it a looser fit.

However, once i was very careful putting the pieces together on my replacement, it was a tight fit that protects my phone

 

[Statusnone88]

Yea I believe its a user made issue, by putting the case in wrong once you bend one of the plastic pieces that connects, making it a looser fit.

However, once i was very careful putting the pieces together on my replacement, it was a tight fit that protects my phone

You know, when I put it on the first time I knew it wasn't right. I might go swap it at best buy first.

Any tips for me to putting it on right this time?

 

[cowsrus]

You know, when I put it on the first time I knew it wasn't right. I might go swap it at best buy first.

Any tips for me to putting it on right this time?

just line it up right, the three little slits i mean

I would say go through otterbox instead of bestbuy, otterbox will replace your case and let you keep your defective one, its nice to have in case something happens to the newer one