Otterbox Defender iPhone 6 Residue?

Discussion in 'iPhone Accessories' started by gppittjk, Sep 21, 2014.

  1. gppittjk macrumors regular

    Joined:
    Sep 19, 2012
    #1
    I have an Otterbox Defender for my iPhone six because I like some extra protection for weightlifting and golf. I take the case off after each of the activities. When I took it off after golf, I noticed a residue near the touchID ring. It lines up exactly with the thin plastic inside the otterbox that covers the touchID/home button when the case is in use. I wiped it away, but every time I use the phone the oil from my fingerprints collects in the same spots where I first saw the residue. I haven't had a chance to use an alcohol swab to clean it, but it's concerning that wetting it did not help rid me of the issue. I really hope they aren't microscratches (though they don't appear to be). Has anyone else noticed this issue?
     
  2. whsbuss macrumors 68040

    whsbuss

    Joined:
    May 4, 2010
    Location:
    SE Penna.
    #2
    I too golf and use the otter box defender. Put it on yesterday and have not taken it off. I do notice with the case on the film does kinda stick to the button area. That could be a problem.

    I would use some screen cleaner, spray it on a micro cloth, and wipe the area clean. This should do the trick. I think I will stop by the AT&T store are get the Pelican Voyager case. My main concern with golf is all the dust on the links.
     
  3. RickG macrumors regular

    Joined:
    Feb 8, 2011
    #3
    the screen protector on the Defender i6 sucks, the rubber part that covers the home button immediately had a seam where it wadded up on my home button- I cut the screen protector off with a razor blade and installed a regular screen protector- I don't have anything covering the home button now but can't use the terrible built in clear plastic that the defender comes with
     
  4. Presonance macrumors regular

    Presonance

    Joined:
    Aug 31, 2010
    #4
    This is a really common issue with the OtterBoxes, dating back to last year. If you use that case for a long time you're going to get marks that are absolutely unremovable.
     
  5. whsbuss macrumors 68040

    whsbuss

    Joined:
    May 4, 2010
    Location:
    SE Penna.
    #5
    I took my defender off after one day of use - no residue on the home button. I'm gonna try the Pelican Voyager this week.
     
  6. gppittjk thread starter macrumors regular

    Joined:
    Sep 19, 2012
    #6
    For me, it's not quite on the home button. It's off to the side. It's a straight line that matches exactly where the film that covers the home button ends inside the defender case. No matter what I do, I can't seem to get rid of the line. I'll try to post a pic when I get home tonight. I really want to get rid of these lines - don't want my 3 day old phone damaged by the case that was meant to protect it...
     
  7. JoJoCal19 macrumors 65816

    JoJoCal19

    Joined:
    Jun 25, 2007
    Location:
    Jacksonville, FL
    #7
    The best combo I ever used was an Otterbox Defender, remove the built in screen protector, apply an SGP Crystal screen protector, then put on the defender. I had the protection of an Otterbox plus screen protection, and the screen felt like there was no protector on.
     
  8. whsbuss macrumors 68040

    whsbuss

    Joined:
    May 4, 2010
    Location:
    SE Penna.
    #8
    Except that with the screen protector off more dust can get into the case. Like the OP golfing has lots and lots of dirt/dust/grit during the round. And this time around the otter box really adds significant bulk/width to an already larger phone.
     
  9. macher macrumors 6502a

    macher

    Joined:
    Oct 13, 2012
    #9
    I've had issue with OB in the past with scratching sides of my iPhone even taking it out and cleaning the inside of the OB and wiping my iPhone.

    Anyone with a case should take out your iPhone and clean the inside. Dirt and anything can get on the back and cause scratching to the back of your iPhone unless you have rear screen protection.
     
  10. gppittjk thread starter macrumors regular

    Joined:
    Sep 19, 2012
    #10
    Update: I tried windex, but no dice. I can get the lines to disappear when I use a shirt (not a microfiber cloth) to wipe it down. But as soon as I get fingerprint oils near the lines, they come back. Does anyone know what could be going on and how I could totally get rid of it?
     
  11. gppittjk, Sep 22, 2014
    Last edited: Sep 22, 2014

    gppittjk thread starter macrumors regular

    Joined:
    Sep 19, 2012
    #11
    Update 2: Goo gone does not work either. Otterbox is unwilling to do anything about my phone - they just want to replace the case. I'm not going to be using their products anymore. 3 day old phone permanently marred. Ugh
     
  12. whsbuss macrumors 68040

    whsbuss

    Joined:
    May 4, 2010
    Location:
    SE Penna.
    #12
    Wow that's awful. I took my defender off yesterday and no residue on or around the home button.
     
  13. gppittjk thread starter macrumors regular

    Joined:
    Sep 19, 2012
    #13
    Guess I just got unlucky. I have AppleCare+. Don't want to use one of my replacements so soon, but I'm considering it
     
  14. Subliminal87 macrumors newbie

    Joined:
    Jan 4, 2015
    #14
    I have mine ordered. It should come with my iPhone 6. What about putting on a display protector on it under the defender? Or should I put a display protector on it then rip out the otter box one?

    Would the protector protect it if I left theirs on? I really don't want to mess up my phone.
     

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