Otterbox have removed drop ratings for all their products site wide

[whitedragon101]

Go to say Griffin and you will see a drop rating 7ft/2.1m and tested to 810G military standards.
Spigen say 42inch drop tested 26 times and tested to 810G military standards.

But go to Otterbox now and they no longer tell you what drop distance rating they give any of their cases. They just say "Otterbox Certified drop protection."

The most specific they get is :
"We conduct multiple drops at multiple heights and various angles"

That's about as evasive as you can get.
This is probably a legal thing but greatly affects my trust in the product as they can not stand behind a drop distance number like most other manufacturers do.


https://www.otterbox.com/en-us/cdp-testimonials.html
https://griffintechnology.com/survivor-strong-case-iphone-x-us
https://www.spigen.com/products/iphone-x-case-tough-armor?variant=37710853889

 

[mbar9607]

Probably a liability issue. If you yell some people something and they do it and it breaks they expect their items to be replaced from the company.

 

[kgenova]

Go to say Griffin and you will see a drop rating 7ft/2.1m and tested to 810G military standards.
Spigen say 42inch drop tested 26 times and tested to 810G military standards.

But go to Otterbox now and they no longer tell you what drop distance rating they give any of their cases. They just say "Otterbox Certified drop protection."

The most specific they get is :
"We conduct multiple drops at multiple heights and various angles"

That's about as evasive as you can get.
This is probably a legal thing but greatly affects my trust in the product as they can not stand behind a drop distance number like most other manufacturers do.


https://www.otterbox.com/en-us/cdp-testimonials.html
https://griffintechnology.com/survivor-strong-case-iphone-x-us
https://www.spigen.com/products/iphone-x-case-tough-armor?variant=37710853889

This is not new. OtterBox hasn't had drop heights on their products for a long time. It is interesting, though, because they own LifeProof and LifeProof products have drop heights listed...

 

[myrtlebee]

I don’t know, but I can’t say enough how much I love their Symmetry series of cases. They are solid but not big and bulky in the traditional Otterbox sense. All one piece. Makes the phone feel better in the hand even than naked to me. And I’ve dropped my phones plenty of times in them from waist and kitchen table height with no problems whatsoever.

 

[whitedragon101]

I don’t know, but I can’t say enough how much I love their Symmetry series of cases. They are solid but not big and bulky in the traditional Otterbox sense. All one piece. Makes the phone feel better in the hand even than naked to me. And I’ve dropped my phones plenty of times in them from waist and kitchen table height with no problems whatsoever.

That’s good to know. What phone did you drop, was it a glass back model?

The symmetry looks like a good case and is the one I wanted to buy. Would just feel more confident if they gave a drop height rating like every other manufacturer.

This kid took one for the team and tested it with his own phone :

 

[myrtlebee]

That’s good to know. What phone did you drop, was it a glass back model?

The symmetry looks like a good case and is the one I wanted to buy. Would just feel more confident if they gave a drop height rating like every other manufacturer.

This kid took one for the team and tested it with his own phone :

I’ve had a 5C, 7 Plus, and SE in a Symmetry case but no glass-backed models