Otterbox have removed drop ratings for all their products site wide

whitedragon101

macrumors 65816
Original poster
Sep 11, 2008
1,275
289
Go to say Griffin and you will see a drop rating 7ft/2.1m and tested to 810G military standards.
Spigen say 42inch drop tested 26 times and tested to 810G military standards.

But go to Otterbox now and they no longer tell you what drop distance rating they give any of their cases. They just say "Otterbox Certified drop protection."

The most specific they get is :
"We conduct multiple drops at multiple heights and various angles"

That's about as evasive as you can get.
This is probably a legal thing but greatly affects my trust in the product as they can not stand behind a drop distance number like most other manufacturers do.


https://www.otterbox.com/en-us/cdp-testimonials.html
https://griffintechnology.com/survivor-strong-case-iphone-x-us
https://www.spigen.com/products/iphone-x-case-tough-armor?variant=37710853889
 

mbar9607

macrumors member
Apr 8, 2016
44
17
Probably a liability issue. If you yell some people something and they do it and it breaks they expect their items to be replaced from the company.
 

kgenova

macrumors 6502a
Sep 19, 2013
893
353
Go to say Griffin and you will see a drop rating 7ft/2.1m and tested to 810G military standards.
Spigen say 42inch drop tested 26 times and tested to 810G military standards.

But go to Otterbox now and they no longer tell you what drop distance rating they give any of their cases. They just say "Otterbox Certified drop protection."

The most specific they get is :
"We conduct multiple drops at multiple heights and various angles"

That's about as evasive as you can get.
This is probably a legal thing but greatly affects my trust in the product as they can not stand behind a drop distance number like most other manufacturers do.


https://www.otterbox.com/en-us/cdp-testimonials.html
https://griffintechnology.com/survivor-strong-case-iphone-x-us
https://www.spigen.com/products/iphone-x-case-tough-armor?variant=37710853889
This is not new. OtterBox hasn't had drop heights on their products for a long time. It is interesting, though, because they own LifeProof and LifeProof products have drop heights listed...
 
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myrtlebee

macrumors 68020
Jul 9, 2011
2,468
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Maryland
I don’t know, but I can’t say enough how much I love their Symmetry series of cases. They are solid but not big and bulky in the traditional Otterbox sense. All one piece. Makes the phone feel better in the hand even than naked to me. And I’ve dropped my phones plenty of times in them from waist and kitchen table height with no problems whatsoever.
 

whitedragon101

macrumors 65816
Original poster
Sep 11, 2008
1,275
289
I don’t know, but I can’t say enough how much I love their Symmetry series of cases. They are solid but not big and bulky in the traditional Otterbox sense. All one piece. Makes the phone feel better in the hand even than naked to me. And I’ve dropped my phones plenty of times in them from waist and kitchen table height with no problems whatsoever.
That’s good to know. What phone did you drop, was it a glass back model?

The symmetry looks like a good case and is the one I wanted to buy. Would just feel more confident if they gave a drop height rating like every other manufacturer.

This kid took one for the team and tested it with his own phone :
 
Last edited:

myrtlebee

macrumors 68020
Jul 9, 2011
2,468
1,672
Maryland
That’s good to know. What phone did you drop, was it a glass back model?

The symmetry looks like a good case and is the one I wanted to buy. Would just feel more confident if they gave a drop height rating like every other manufacturer.

This kid took one for the team and tested it with his own phone :
I’ve had a 5C, 7 Plus, and SE in a Symmetry case but no glass-backed models
 
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