Out of warranty support without AppleCare+

Discussion in 'iPhone' started by Shikaka, Jan 9, 2015.

  1. Shikaka macrumors regular

    Joined:
    Sep 12, 2014
    #1
    I missed my deadline to purchase AppleCare+. I never had to seek help from Apple Technical Support in the past when I had the iPhone 5. In the 4 months that I've owned the 6+, I have already made multiple calls to tech support.

    After my 1 year warranty expires, what kind of technical support, if any, will Apple provide? Will they still help troubleshoot problems over the phone? Or should I expect to hear, "Sorry, you didn't buy AppleCare+"
     
  2. Mlrollin91 macrumors G4

    Mlrollin91

    Joined:
    Nov 20, 2008
    Location:
    Ventura County
    #2
    Without purchasing AppleCare+, you will no longer be able to use Phone Support after 90 days since purchasing the device without paying per incident. After the year is up, you can still take it to an Apple Store for an appointment, but whatever needs to be done will be priced at the OOW price.
     

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  3. eyoungren macrumors P6

    eyoungren

    Joined:
    Aug 31, 2011
    Location:
    Phoenix • 85037
    #3
    ^^^This.

    Apple will serve you for whatever it is that your device needs. Repair or replacement AND phone support. The difference is that you will PAY for it - instead of the warranty covering it.

    That said, Apple's OoW prices tend to be less than full price.
     
  4. posguy99 macrumors 6502

    Joined:
    Nov 3, 2004
    #4
    As the warranty document states, you will be expected to pay for support per incident.
     
  5. iPad Retina macrumors 6502a

    iPad Retina

    Joined:
    Jan 6, 2013
    Location:
    Canada
    #5
    Actually, I had my 5S and 6 Plus talked about through AppleCare, the technicians talked to me and replaced my iPhone 6 plus, it just comes to macs they don't come in depth about it
     
  6. RadioGaGa1984 Suspended

    RadioGaGa1984

    Joined:
    May 23, 2015
    #6

    What?
     

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