Outfityours.com - Great experience

You forgot to mention that
a) Their prices are higher than alternatives
b) They do not have a low price guarantee
c) They are difficult to get returns from

No thanks.

 

I don't think they are hard to get returns from. I am processing one now. Very helpful soo far on my Moshi return

 

their prices are so expensive. i could get cheaper prices for the same products somewhere else and if i order at amazon i get free return. no thanks. i'd rather have 5-7 days shipping but cheaper instead of 2-3 days shipping at a regular price. not worth it.

 

outfitYOURS.com employee

Thanks JoltinJoe for the shout out and good to hear the other feedback as well! I actually just joined the forum and noticed this comment. I am the youtube reviewer for outfitYOURS.com.

You are all mostly correct. We do have the fastest shipping and are the only company out there that you can actually call and talk to someone on the phone about multiple brands. In some cases we are not the cheapest price and we are ok with that. There are a lot of returned cases, fakes and other nonesense that no good company could or would ever price match. We provide an amazing service with full phone support, the fastest shipping, and an easy to navigate site for finding the best cases that are real and have a one year warranty. Our returns are the easiest out there, just call, email or use the site chat and it will be processed same day. If anyone knows of how we can make that easier, we will do it! There are people that want to deal with fakes, or returned cases without warranties to save a dollar and frankly we encourage them to go elsewhere. Luckily most of these people buy androids anyway!

Look forward to discussing with other forum members!

 

Not so great experience in my case in regards to shipping. I order on a weekend and my order was shipped monday for Thursday arrival per USPS. I did not get my order so I sent a message to outfityours and i was told it was scheduled for Friday arrival. Not sure how they saw that when the USPS was never updated. But one day was not going to kill me. Well order did not arrive Friday so i sent a message. I got a response indicating that address was somehow messed up, not really sure when my order receipt has the correct address. They told me I should receive it today or tomorrow, not happy as at this point they should know exactly when I should receive. Not sure if outfityours messed up on the address or USPS but still not amazed by what they claim to be fast shipping. I doubt I will order from them again.

 

Bad bad bad

What an informercial thread!!