Resolved Outgoing Mail Not Working

[Thijs Moonen]

Hi all!

I am trying to fix a friends email-issues, and as part of that I deleted an email account in her Apple Mail.

I then added the account to Apple Mail again, and that resolved part of her problem, but created a new one. A classic: outgoing mail is not working.

The actual email address is her personal domain (joanne@joannedoe.com), but it goes through Gmail.

So, incoming email works (imap.gmail.com); outgoing doesn't (smtp.gmail.com). You can see what settings I used in the linked images.

Thanks a bunch for your ideas!

thijs

http://imgur.com/kdZWztF

http://imgur.com/9taHnsY

http://imgur.com/5w5Ol7a

http://imgur.com/F3XI6bP

 

[BrianBaughn]

Verify the password by logging into the Gmail website.

Check the settings (password) in the SMTP section the Account settings in Mail.

Check the Keychain Access app for extraneous or erroneous account settings associated with the Gmail account.

 

[Thijs Moonen]

Thanks Brian!

In the end, re-entering the Username and Password under "Edit SMTP Server List..." > "Advanced" did the trick... for now.