Outgoing mail server offline

Discussion in 'Mac Basics and Help' started by ChrisDx, Jun 24, 2016.

  1. ChrisDx macrumors member

    May 2, 2007

    Of the nine mail accounts I use, one is now unable to send mail. I had other issues with all the accounts which I resolved by manually resetting the account information but this one still persists. The Mail Connection Doctor window used to show the smtp connection for this account with a red dot indicating something wasn't working. Now it doesn't even appear although the POP account still does.

    I have sent the email service provider screenshots of the settings and they have confirmed that all looks OK.

    Any ideas anyone? I am using MacOS 10.11.5.
  2. satcomer macrumors 603


    Feb 19, 2008
    The Finger Lakes Region
    I know many online email servers are giving up POP severs I favor of IMAP!
  3. ChrisDx thread starter macrumors member

    May 2, 2007
    The issue sort of resolved itself. I tried sending from that account again and a message appeared about a certificate. I hit continue and it worked.

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