Outlook 2011: multiple Exchange accounts on different servers?

Discussion in 'Mac Apps and Mac App Store' started by erzeszut, Feb 26, 2013.

  1. erzeszut macrumors regular

    Jul 13, 2007
    As the subject says, wondering if Outlook 2011 will allow for multiple Exchange accounts on DIFFERENT Exchange clusters/domains within a single profile?

    On the same domain, multiple Exchange accounts work quite well in Outlook 2013. Better than on the 2010 PC counterpart, in fact.

    But I've never tried on different domains before. This is a potential situation I might have to deal with in the next couple of weeks, so any advice from people who have tried this would be greatly appreciated!
  2. dianeoforegon macrumors 6502a


    Apr 26, 2011
    We do see users report that they have multiple Exchange accounts in Outlook 2011. You can't select one to be the default for all contacts for example. The biggest issue we see is time to sync when first added. While Outlook for Windows allows for huge Inboxes and folders under the Inbox, it's NOT advised in Outlook for Mac. It's best to make any changes in your browser before downloading.

    Exchange Basics

    The Inbox syncs more frequently than any other and should be kept as clean as possible. (this is the number one cause of problems with sync). Do NOT make subfolders under the Inbox.

    Any folder with more than a few thousand messages is going to take some time to fully come down when you first sync your account. Due to the design of Outlook's sync engine (and how exchange works), you will see the 512 newest messages in a folder at the initial start of sync then the rest of the folder's contents will be back filled before you see any mail that arrives after this point. This is why it will look like you are not getting new mail when a folder is still going through initial sync. This is also further exacerbated by an Exchange issue where it gets unnecessary change events before the newer mail arrives. If you carefully watch the progress during the sync of a folder with greater than a couple thousand messages, you will see "Updating local..." a lot before the newer mail starts arriving (newer than the initial 512 that come down).

    Outlook checks the server for updates every minute, any folder that has updates will subsequently be synced. Since Outlook has a limit on how many folders can be synced at a time, there can be a queue of folders waiting. The Inbox does get high priority so it will generally sync before other folders that also need to sync.

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