outlook categories are inconsistent

Discussion in 'Mac Apps and Mac App Store' started by debbiehiala, Sep 29, 2013.

  1. debbiehiala macrumors newbie

    Joined:
    Sep 29, 2013
    #1
    In entourage i had no issues-- in outlook the same email address in my address book may show up with the proper category and color-- or no category or color. it happens to even my own address-- all day - every day. how can i somehow reset it all to categorize incoming email properly?
     
  2. BrianBaughn macrumors 601

    BrianBaughn

    Joined:
    Feb 13, 2011
    Location:
    Baltimore, Maryland
  3. debbiehiala thread starter macrumors newbie

    Joined:
    Sep 29, 2013
  4. BrianBaughn macrumors 601

    BrianBaughn

    Joined:
    Feb 13, 2011
    Location:
    Baltimore, Maryland
    #4
    I don't know how you're trying to do it now...but if you're wanting email categorized...the way I do it is by setting up Categories and then Inbox Rules in the Outlook Web App.

    Seems like using Outlook for Mac or Windows to set the rules/categories just doesn't necessarily sync the changes as well.
     

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