Outlook Identity still 10 GB after archiving

Discussion in 'Mac Apps and Mac App Store' started by Stick7799, Jun 5, 2014.

  1. Stick7799, Jun 5, 2014
    Last edited: Jun 5, 2014

    Stick7799 macrumors newbie

    Joined:
    Jun 5, 2014
    #1
    Hi, I'm new to Macs. I have a client with a 10 GB Outlook identity and he wanted to make it smaller so I archived 9500 items from inbox (now only 5000 items remain) and 5900 from sent (now only 4000 remain).

    I thought this would make the identity smaller but even after reboot it still says 10 GBs. Is this by design?

    Please let me know, thanks.
    ~Stick
     
  2. irnchriz macrumors 65816

    irnchriz

    Joined:
    May 2, 2005
    Location:
    Scotland
    #2
    Hold the option key down when opening outlook to rebuild your database.
     
  3. Stick7799 thread starter macrumors newbie

    Joined:
    Jun 5, 2014
    #3
    Thanks but I know how to rebuild an identity. My question is should the identity be smaller after archiving more than half the messages.
     
  4. irnchriz macrumors 65816

    irnchriz

    Joined:
    May 2, 2005
    Location:
    Scotland
    #4
    Afaik you need to rebuild it to reclaim the space created by dumping out to an archive, assuming the archive isn't local.
     
  5. Stick7799 thread starter macrumors newbie

    Joined:
    Jun 5, 2014
    #5
    I no longer have access to this client's machine but I'll try that on the next one, thanks.
     

Share This Page