Outlook issues on Mac, Iphone and Ipad

Discussion in 'Mac Basics and Help' started by jackiejoo, Oct 22, 2018.

  1. jackiejoo macrumors newbie

    Joined:
    Oct 21, 2018
    #1
    I have noticed in Outlook that in certain instances using Outlook on the devices above that I don't see the same data in my messages as I do on a windows machine. Example - my office frequently plans events for me and will paste certain information into email messages - such as location, confirmation numbers etc... That info is not there or visible on any of my Apple devices in Outlook and I have to use a windows machine to see the data in Outlook. Is there something I am missing or a program I need in order to see this data. Kind of defeats the purpose when I keep having to go back to a windows device to see certain data. Any thoughts appreciated, thanks...
     
  2. hobowankenobi macrumors 6502a

    Joined:
    Aug 27, 2015
    Location:
    on the land line mr. smith.
    #2
    Are they out of sync (not showing the most recent messages, etc), or something else?

    When you say you paste data...do you mean in to an existing message, or a new reply?

    The events that get planned...do you receive an email with a calendar event? Or something else?
     
  3. jackiejoo thread starter macrumors newbie

    Joined:
    Oct 21, 2018
    #3
    Not out of sync and by paste, I mean they take data a paste it into a new email specific to my information. No calendar event, just an email. The main body of the email is present but not the pasted section -it is just blank with a - in that section and I will have to go to a windows machine with outlook to see the details of that information. Thanks for your help and the reply.
     
  4. hobowankenobi, Oct 23, 2018
    Last edited: Oct 23, 2018

    hobowankenobi macrumors 6502a

    Joined:
    Aug 27, 2015
    Location:
    on the land line mr. smith.
    #4
    Hmm...sounds like the behavior of the client and how it displays is different. Could be formatting, could be a protocol default. Can't say for sure.

    You might compare the preferences between a Mac and Win client for clues. Preferred Encoding, or maybe something else on the Composing tab.

    How do the messages behave in the web interface?
     

Share This Page

3 October 22, 2018