Still waiting for at least 1 of 6 emails I’ve sent since January to be answered, or one of the MANy tweets.....about some podcasts downloading old/expired shows...
Support from the Developer is horrible
shouldn’t take 6+ months to get an issue resolved)
Marco doesn't provide support, it seems. Probably jumping on Twitter and reporting something is your best bet.
Couldn’t that be a result of action in the RSS feed? I’ve had old podcast episodes re-download, but the podcast producers usually note that it was their fault, or unavoidable due to distribution changes of some kind.
One of the features of Overcast, is that it checks Marco's servers, which check the RSS feeds... so I'd imagine there is the possibility for something to go wrong there.
(Note: It's a feature, because otherwise, the podcast player has to scan each RSS feed for new/different episodes, which takes time and bandwidth. Before I switched to Overcast, it would sometimes take Apple's Podcast app 20-30 minutes to scan and update all my subscribed feeds.)
Amazing app. Caring and thoughtful developer. Proud to financially support this app.
Yes, it is one subscription I almost look forward to paying each year.
I disagree about the developer. As he says himself in the app settings, he is a one person show and he is trying to have good work/family balance. He does not answer emails or generally respond to Tweets, but he is constantly updating the app. We should thank him for making the free version on on par feature-wise with the paid one (for the most part). It's a great app. Voices sound so much better. I have a hard time using the native Podcast app now.
BUT, because he does work alone, the users are often beta testers in effect. If this battery drain issue is related to Overcast I can all but promise you that he will fix it quickly.
Yeah, he's pretty upfront about it. If you listen to ATP, he sometimes talks about it. I'm not sure that makes it the right thing to do, though. Almost every software company provides some kind of support.
That said, it is an awesome app, and I'm more than happy to pay the annual subscription. I just wish there were support... especially in regard to the above way he scans RSS feeds. I've had a couple podcasts where I knew there were new episodes, but Overcast didn't update, for months. It hasn't happened lately, but when it did, it was a bit annoying there was no one to help resolve it. Marco makes plenty of money (as far as I can tell, and certainly given the number of paid subscriptions, which he states inside the app) to provide support. He wouldn't have to do it himself.
