OWC bad ram. any advice?

Discussion in 'Mac Accessories' started by Keebler, Jun 12, 2008.

  1. Keebler macrumors 68030

    Joined:
    Jun 20, 2005
    Location:
    Canada
    #1
    hi folks,

    So a few months ago, some ram was purchased for me through OWC.

    My G5 has been crazily locking up so i took it in after a battery of tests. Rember told me the ram was ok, but the tech told me the 1st test immediately indicated the ram is bad...specifically those 2 sticks. I'm interested to get my machine back b/c i had taken those sticks out during testing and I still had the locking up issue (techie said bad ram can corrupt systems so i'll do a complete wipe and reinstall).

    Anyhoo, I have the original receipt and everything so I'll contact them wrt their RMA policy - any other bits of advice needed to ensure this process goes smoothly? Ultimately, I'll probably just sell the 2 replacement sticks and buy different ram (techie said G5 is finicky about what ram it likes).

    Cheers,
    keebler
     
  2. Father Jack macrumors 68020

    Father Jack

    Joined:
    Jan 1, 2007
    Location:
    Ireland
    #2
    I was given advice some years ago ... never buy cheap ram. Since then I have always bought my ram from Crucial ... :) .. never had any problems.

    IMO the PowerMac G5 / iMac G5 aren't any more fussy than other computers. I think crap ram will affect all computers equally.
     
  3. Keebler thread starter macrumors 68030

    Joined:
    Jun 20, 2005
    Location:
    Canada
    #3
    i hear you FJ. My other ram is crucial. was trying to save some cash. wrong move and lesson learned :)
     
  4. IJ Reilly macrumors P6

    IJ Reilly

    Joined:
    Jul 16, 2002
    Location:
    Palookaville
    #4
    Return it. OWC guarantees their RAM unconditionally.
     
  5. GoCubsGo macrumors Nehalem

    GoCubsGo

    Joined:
    Feb 19, 2005
    #5
    Seems to me like this is a silly question. Bad RAM, you have a receipt, return it. /shrug.
     
  6. GGJstudios macrumors Westmere

    GGJstudios

    Joined:
    May 16, 2008
    #6
    OWC RAM is inexpensive, but definitely not cheap! They are a quality company and they stand behind everything they sell. Return it and they'll replace it or refund. No worries!
     
  7. Keebler thread starter macrumors 68030

    Joined:
    Jun 20, 2005
    Location:
    Canada
    #7
    not at all silly jessica. asking b/c some folks might have had issues returning product to them and since some companies are different with their policies, I was looking for experience related suggestions (ie. anything that might be different)
     
  8. skye12 macrumors 65816

    skye12

    Joined:
    Nov 11, 2006
    Location:
    Austin, Tx
    #8
    OWC backs up everything. Ram sometimes goes bad. I disagree they
    sell "cheap" ram.
     
  9. CanadaRAM macrumors G5

    CanadaRAM

    Joined:
    Oct 11, 2004
    Location:
    On the Left Coast - Victoria BC Canada
    #9
    OWC will stand behind their product. Only issue is the buyer is responsible for international shipping and customs costs.
     
  10. MarkMS macrumors 6502a

    Joined:
    Aug 30, 2006
    #10
    Same here. I've bought from them plenty of times and only had one bad batch. They promptly replaced it, no questions.
     
  11. michaelsviews macrumors 65816

    Joined:
    Sep 25, 2007
    Location:
    Upstate NY
    #11
    Not to be a butt head but why post here if you didnt contact them first? Confused :confused:
     
  12. Keebler thread starter macrumors 68030

    Joined:
    Jun 20, 2005
    Location:
    Canada
    #12
    not really being a butthead, but you need to read all the posts as i did answer this same sort of question from Jessica :)

    thanks folks.
     
  13. Father Jack macrumors 68020

    Father Jack

    Joined:
    Jan 1, 2007
    Location:
    Ireland
    #14
    It's good that your faulty ram will be replaced but what about the inconvenience of having no computer while you wait .. :(
     
  14. IJ Reilly macrumors P6

    IJ Reilly

    Joined:
    Jul 16, 2002
    Location:
    Palookaville
    #15
    Any RAM you buy can be faulty out of the box, or go bad later on. Holding onto the original RAM is a good practice.
     
  15. skye12 macrumors 65816

    skye12

    Joined:
    Nov 11, 2006
    Location:
    Austin, Tx
    #16
    Good point...why don't you just use the original ram for the time being?
     
  16. Father Jack macrumors 68020

    Father Jack

    Joined:
    Jan 1, 2007
    Location:
    Ireland
    #17
    Very true .... :eek:
     

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