OWC Express 1M2 owners what SSD did you buy ?

[OWC_TAL]

Ive been in touch with OWC for extra feet. They asked for my invoice and it's been 3 days since they got back. Why the delay? Over something that costs them 1c.

Hmm not sure. First that I've heard of this. Usually our response time is fast, so that seems off.

Asking for invoice also seems odd at first glance. If we are sending out free feet, perhaps it is reasonable to just confirm that someone legitimately has a device? Though usually that is for something more expensive... not a foot.

Did you get a case number? If so, send me a DM or post so I can look into and get this fixed going forward. Thanks!

 

[DeepSix]

This is not something we deny warranties for. We expect drives, especially portable ones, to have scratches and be used. Now say someone shipped back a warranty claim for a drive that was split in half because it went through a wood chipper... that would be a different situation...

Okay this is good to know, thanks.

 

[DeepSix]

Hmm not sure. First that I've heard of this. Usually our response time is fast, so that seems off.

Asking for invoice also seems odd at first glance. If we are sending out free feet, perhaps it is reasonable to just confirm that someone legitimately has a device? Though usually that is for something more expensive... not a foot.

Did you get a case number? If so, send me a DM or post so I can look into and get this fixed going forward. Thanks!

When I first emailed support, I got a reply the next day but I haven't heard back since.

Case: 02796703

If I can have a few feet sent to me that would be great as I didn't have any spares in my package. Thanks.

 

[OWC_TAL]

When I first emailed support, I got a reply the next day but I haven't heard back since.

Case: 02796703

If I can have a few feet sent to me that would be great as I didn't have any spares in my package. Thanks.

Hi! I think they should be reaching out to you shortly, or have already reached out again. Not sure why it sat for so long, so apologies for that. Looks like you are in Canada, and there were not spares there. So we have/had to send spares from our US warehouse to the Canada warehouse. If you don't hear back this week, let me know and I'll probe again. Hopefully should be able to get you some spares soon. Thanks

 

[DeepSix]

Hi! I think they should be reaching out to you shortly, or have already reached out again. Not sure why it sat for so long, so apologies for that. Looks like you are in Canada, and there were not spares there. So we have/had to send spares from our US warehouse to the Canada warehouse. If you don't hear back this week, let me know and I'll probe again. Hopefully should be able to get you some spares soon. Thanks

Thanks. No reply from support yet but I will give it the rest of this week.

 

[weksasemaj]

If anyone is looking for a hard case for their 1M2, I got this and it fits the 1M2 perfectly. I normally don't put my hard drives in cases but I don't want to damage the fins. Also don't want to scratch it, the enclosure is so nice it feels like a gallery piece.

Worried that with the 3 year warranty from OWC, if you ever have to send it in for warranty, that OWC could deny your claim if it's not on perfect condition.

View attachment 2502392

Looks good! What case is this?

 

[DeepSix]

Looks good! What case is this?

Ugreen. Fits like a glove.

UGREEN External Hard Drive Case 2.5 Inch Shockproof Hard Drive Bag Travel Electronics Organizer Carry Case Compatible with WD, Hitachi Hard Drive and Accessories Like SD Card, Black : Amazon.ca: Electronics

UGREEN External Hard Drive Case 2.5 Inch Shockproof Hard Drive Bag Travel Electronics Organizer Carry Case Compatible with WD, Hitachi Hard Drive and Accessories Like SD Card, Black : Amazon.ca: Electronics

www.amazon.ca

 

[miric]

I currently use it with Samsung 990 Pro 4TB.

 

[DeepSix]

I just bought another 4TB NVMe drive (same drive already in my 1M2 as I got it on sale for the same price) and Ive looking and shopping endlessly for the last month for a good and not too expensive enclosure to put it in.

Since this will be used purely to backup my drive in my 1M2, I wanted to save some money by getting a cheaper enclosure.

Well the cheap ones will just cause your NVMe to overheat and as much as I considered the 1M2 clones, there is not a single one that will perform as well as the 1M2 for both performance and temp control.

So even though it is a overkill, as I don't need TB4 performance on a backup drive. right now I'm leaning towards just getting another 1M2 just for the design and its ability to keep the drive cooler than any other enclosure out there.

The TB4 performance over regular USB 3.1 is a bonus. And I looked and read all the reviews to all the competitors to the 1M2. I just don't trust any of them. You get what you pay for.