OWC Fanboy blames Apple???

Discussion in 'Apple, Inc and Tech Industry' started by DonMega, Dec 9, 2011.

  1. DonMega macrumors regular

    Jul 8, 2007
    An OWC fanboy pays them to mod his iMac and when an Apple firmware upgrade bricks his machine he blames Apple! UNBELIEVEABLE!

    This is the account from the DigiLLoyd website:

    Yes, I find it VERY INTERESTING that he would think that Apple was at fault. He paid for them to hack his machine, so why wouldn't they pay for the repair. Frankly, I'm surprised that they did pay. I'm sure there is some waiver of liability that he signed in order for them to do the mod...

    How STUPID could he be to think that Apple was going to fix a MODDED machine? "Apple's crappy software update"??? Utterly laughable!!! :eek:

    And there's Lloyd, the OWC pitchman posting this as if it were a good thing...

    What do you guys say to this? :apple:
  2. visim91 macrumors 6502

    Nov 13, 2011
    I say: forget about it.
    "Hate is baggage. Life's too short to be pissed off all the time."
  3. GoCubsGo macrumors Nehalem


    Feb 19, 2005
  4. bigjnyc macrumors 603


    Apr 10, 2008
    This part is particularly laughable.... I guess Apple's updates should account for every possible hack in existence out there

  5. FrancoisC macrumors 6502a


    Jan 27, 2009
    Montreal, Qc
    Installing RAM and SSDs is not exactly what I call a mod or a "hack" of a machine, it's pretty standard procedure...
  6. GoCubsGo macrumors Nehalem


    Feb 19, 2005
    I think for the HDD it is because I think Apple has now done something with the HDDs to where you can't just swap them. I could be wrong.
  7. Sandman1969 macrumors 6502a


    Nov 5, 2007
    Maybe he should have put the original drive back in. Really needed a new logic board? Kind of odd.. I think.

    Though, that is pretty impressive that OWC actually got it fixed for him. Does it go on to say the SSD drives are still in it, with the new logic board?

    Could the problem be due to multiple drives setup in a RAID configuration?

    Anyway, laughable that he thought Apple should fix it.
  8. SDColorado macrumors 68020


    Nov 6, 2011
    Highlands Ranch, CO
    I think the original poster makes two important statements "Without thinking, I clicked update" and "I have no idea what happened."

    The rest is all conjecture and speculation on his part. The fact is that he didn't think about whether or not there would be any problems or repercussions from doing the firmware update. Perhaps if he had checked with OWC first, he could have saved himself some grief. Secondly he really doesn't know what happened. While firmware updates are generally a low risk procedure, things can and do go wrong. My iPhone failed on the IOS 5 update and was replaced by Apple. I had a Garmin Nuvi brick once during a firmware update as well. It isn't a common thing for something to go wrong, but it can happen. Anything that can go wrong, will go wrong, at some point, for someone.
  9. DonMega thread starter macrumors regular

    Jul 8, 2007
    More than that...

    OWC does more than that on this modification. Even they call it a "mod".
  10. thekev macrumors 604


    Aug 5, 2010
    I'm wondering what bricked the logic board here. Apple has a standard 3.5" SATA bay and a separate spot for an SSD. Using a sled to swap it to two SSDs doesn't seem like much of a mod. 16GB of ram is fully supported. I'd like to know what part voided the warranty.

    You mention they call it a mod, but that doesn't really mean anything. Do you have any specifics on what the user ordered? This really isn't enough information.
  11. DonMega thread starter macrumors regular

    Jul 8, 2007
    If you purchase an iMac without the SSD, OWC and other companies that do these mods have to put a custom frame in the iMac for holding the SSD. It's not built like that by default. An HDD iMac is different than a SSD iMac that way.

    You're right, there isn't enough info from this person. My guess is that they did the eSATA mod as well and that is what bricked the logic board.

    See here: OWC iMac MODS???
  12. thekev macrumors 604


    Aug 5, 2010
    Yeah... you know I've stated before that an imac is really no substitute for a mac pro in that kind of setup;). This further emphasizes my point. I mean that it's simpler to buy something that natively supports this. Some people don't like the current TB enclosure due to noise factor. SSDs are supported in the Mac Pro as long as you don't use the RAID card. It's much simpler avoiding machine hacks.

    Bah one more edit... I don't trust SATA III / 6G SATA SSDs after the sandforce controller issues

    From the Apple store page regarding 512GB SSDs for the mac pro......

    About Solid-State Drives
    Solid-state drives have no moving parts and are capable of accessing data at speeds up to 223MB per second, which is up to twice the average speed of hard drives. The result? Incredible performance at a range of data-intensive tasks, including up to 2x faster ProRes video encoding using solid-state drives compared with hard drives.

    Note: Solid-state drives are not compatible with the Mac Pro RAID Card in either RAID or Enhanced JBOD mode. To add a solid-state drive to your Mac Pro in any drive bay, you must deselect the Mac Pro RAID Card.
  13. DonMega thread starter macrumors regular

    Jul 8, 2007
    See, that's exactly what I was thinking. Why wouldn't you just buy a Mac Pro that is inherently more expandable? [Spend money to buy an iMac and then spend more money for upgrades AND spend money for someone to do the upgrade] vs. [Spend the money to buy a Mac Pro and spend the money to buy upgrades and do it yourself.] I'll always choose the latter.
  14. roadbloc macrumors G3


    Aug 24, 2009
    Yawn. There is nothing here that is worth debating over.
  15. Anonymous Freak macrumors 603

    Anonymous Freak

    Dec 12, 2002
    Um, even with the upgrades, the iMac still costs significantly less than an equivalently-equipped Mac Pro.

    And, yes, the "mod" in question is simply putting in a holder for the second SSD. As far as the logic board is concerned, it's stock - you've just plugged in a second drive (something that is fully supported from Apple.)

    Yes, it is ridiculous to blame Apple, their firmware update shouldn't brick the logic board simply because you're using non-stock RAM and storage. But at the same time, there is nothing about the "mods" that should void the warranty, either.
  16. DonMega thread starter macrumors regular

    Jul 8, 2007
    Yep go to sleep. It's not a debate, it a discussion.

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