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Owner of I mac 2011 would you like to take the step to start a class action suit against Apple?

OH, brother.

A class action suit for a 2011 computer that has a failed OS upgrade?
Good luck!

If the OS install failed, go back to the previous version of the OS that you were using.
Then restore from your backup.

If the internal drive failed, get a USB3 external drive (hard drive or SSD), plug it in, and set it up to become your external booter.
The Mac will still boot and run, even if the internal drive no longer is good.
 
MacDawg said:
Soooo... replace the HD and restore from your Time Machine backup like the rest of us do when we have problems

¯\_(ツ)_/¯
Click to expand...
Reading between the lines, I have the feeling his "time machine" backup may be on the hard drive that came the computer rather than on an external unit. If so, all his data may be GONE. Reading the OP's post, I doubt it would be a simple job to swap out the hard drive for him. I wouldn't attempt it myself. I think he's going to have to come up with some coin and take it to a shop for a fix.
 
Dede527 said:
and most of all give you a warning ...HEY YOU MACHINE IS ABOUT TO DIE YOU HAVE 6 MONTH left out of that puppy
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You do know that hard drives, or any computer hardware, don't give 6 month warnings right? They don't simply go "Hey I'm 7 years old today, time to die." I mean, if you're going to start a lawsuit you should probably have a basic understanding of things. My 2011 iMac, base model 21.5" with OEM 5400rpm drive is still humming along just fine on the latest update to High Sierra and I keep it on 24/7 a lot of time doing 4k encoding.

I'd suggest using this as a lesson learned: when working on big projects that are this important, you need a backup, period.
 
Dear sir/madam, We have the very same year computer model as yours and the hard drive has gone out twice. Take the traditional drive out and replace it with an SSD.

There's plenty of reasons to sue Apple over this model, the faulty graphics chip/logic board, the display which either goes dark on one side or collects dust smudges on the interior of the right side due to the placement of the fan being directly behind the glass, faulty hard drives, lotsa lotsa reasons.

We feel your pain. Apple is a disgusting pig of a company that sold and continues to sell faulty hardware and profit, but I'm afraid you will not have any legal recourse in your request. Just don't replace their products with more of their products and tell everyone that you can to steer clear of them. Their marketing is too strong and people nowadays are too stupid to see the truth without experiencing it first hand.

Check Yelp for a good repair shop in your area that can help you out or go into your local Apple Store and cause a stink and embarrass yourself in public to see if they acquiesce to your request for a replacement. This method sometimes works because they do not want you to upset the herd which will be inside grazing, but for a faulty drive due to a software update, you'll need lots of other people experiencing the same issue before you'll have a case.

Good luck.
 
Apple makes it difficult to replace hard drives. This is ridiculous because the expected life of a hard drive is less than 5 years. If you care about your data, you replace them every 3-5 years. That being said, the 2011 models had far worse issues than this.
 
Buy an SSD


If that looks to difficult check your local area for someone to do it for you.

Restore Timemachine backup.

It will feel like a new Mac at a fraction of the cost.
 
IF i were to attempt the proceeding procedure, i would be reaching for my wallet after paying the Geek Squad at Best Buy.
 
I have a 2008 iMac that still runs 24/7 and has the original drive. HOWEVER, i have multiple SuperDuper copies of the disk so that I can get back to work in only a half hour or so. You should always have multiple backups. I don't use Time Machine as I don't need that kind of recovery. Any rotating media that still works after 5+ years is likely to fail. And I am pretty sure that none of the computer sellers (Dell,Microsoft, Toshiba) make their own disk drives - they are commodities, just like RAM and CPUs. You need huge expensive factories to make it profitable.
 
First of all, your computer is 7 years old which is considered obsolete. You should be happy that your computer lasted you that long, most PCs die after 4-5 years, Macs tend to live well past that, I have a family member with a 2006 iMac that still runs Leopard like a champ. Not too long ago I saw an iMac G1 still working perfectly. (with what it was still compatible with) This doesn't mean all Macs live that long.

Second, after 5 years Apple denotes a product as "Vintage", and no longer offers hardware service. At this point, this is where most people start to think, I should start putting money away for my next purchase. This gives you a few years to save up for when it's time to upgrade.

Jumping on a Mac forum saying OMG Apple is terrible because I believe I spent too much on a product that outlasts the PC manufacturers' products and wanting to start a Class Action lawsuit because you feel wronged is just going to get you corrected by everyone.

Your argument is the equivalent of: I bought a 1980 Ferrari 208 GTS and drove it every day for the past 38 years without having to replace parts and now it's dead unless I spend a fortune on parts that are no longer manufactured, I want to sue Ferrari. See how that makes no sense?
 
So you had a hard drive crash... At an in opportune moment, which is how they usually happen. We have several 2011 and 2012 iMacs still in service here. A few of them have needed their HDDs replaced, which is totally normal for systems seeing regular use of that age. SSDs have all been fine on the units that have them. Not a big deal provided you have backups of your data, other than lost time. Installing a new HDD/SSD is a pain and while you can find instructions online for how to do it, the procedure is not user friendly at all and it helps if you have the proper tools. Or you can have it done at an Apple store or any other computer shop that works on Macs. You can look at it as an opportunity to add more storage or upgrade to an SSD.
 
StarShot said:
Seven years old. Good luck with that one. I think most older computers fail when the hard drive "SPINS" in. Backups should be on another hard drive in order to recover precious data if the worst comes to happen. Apple like most if not all other manufacturers give you a one year warranty. Nothing is forever, especially in the tech world.

Strangely, I think I may have an iMac of the same vintage. Mine mostly just sits in sleep mode until I crank it up on Saturday to update financial data as over 95% of my computer time is done on my MBA or my MS Surface Pro 4.

Just checked the prices of 2011 iMacs on eBay and the range looks like $200-$300. I'm guessing that they're doing that well because of the great 21.5" screen.

I doubt there are many Microsoft computers 7 years old that are still churning along...
Click to expand...

Can't help but pick at this post a little, lol. What exactly is a "Microsoft computer?" Other than the Surface, I don't think those are much of a thing. Quality PC's from 2011, however, can still cost over $600-1,000. I love my macbook pro, but I've never had a Mac outlast one of my PC's. I've had about 14 macs (including replacements), and 9 PC's since ~2009.
Not all of my PC's have held their value, but any of the quality desktops with Xeon's have. I even still have a 2009 XPS studio that's running like the day I bought it. I've been using it as a media server since my Mac Mini failed.

But to the OP, your hard drive failed. It happens. Always have backups. 7 years out of a drive is great.
 
Hughmac said:
I have High Sierra running fine on an iMac 2010, (on a spinning drive but fully backed up), and an old Unibody MacBook from 2008 / 2009. When a hard drive dies, it just happens, it's an age thing. Some hard drives go on for ever, some not so long. There's no real way of telling until they start to fail.
All you can do is shrug and replace; recover files from your backup drive. You do have a backup drive, don't you?
After all this time there can be no blame attached to the manufacture of any computer if the hard drive dies ;)

Cheers :)

Hugh
Click to expand...
I saw their was some problem with sierra download my HDD was fine because I just did work the night before on a cricut machine...it fail me installing sierra ...so that should not happen especially if you telling me that 2009 COMPUETER did encounter that ...there is no consistency in all of it an High tech should be consistant ...and aside of my time machine I do not have much back up.
Thanks
 
Time to get solid-state media then. The magnetic platter-based stuff won't last you more than half a decade. I have a hackintosh with an ssd that has been up for months with no issues, and best of all there is no vibration either.
 
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