Be careful when opening your new IPod Touch. The inner plastic packaging can cause injuries when you try to remove the IPod. The design and sharp edges, and "snapping back" of the plastic, caused my knuckles to be scrapped and bleed. I called Apple about the dangerous sharp edges, and was very disappointed by their customer service. [I've been in the market for what would be an expensive purchase from Apple, but this poor customer service experience has me reconsidering that other purchase.] Anyone else had problems with the sharp edges? Thankfully it was an adult who was injured on Christmas morning opening the package instead of one of the children!