Palm rest coming apart,how to fix it ?

Discussion in 'MacBook' started by Webb, Feb 25, 2010.

  1. Webb macrumors regular

    Webb

    Joined:
    Aug 21, 2007
    #1
    How can I fix this without opening the MacBook ? Maybe super glue or something ?

    [​IMG]

    Thank you
     
  2. Bennieboy© macrumors 65816

    Bennieboy©

    Joined:
    Jan 15, 2009
    Location:
    england
    #2
    contact apple, the palm rests coming apart is a known problem, they should repair it for free ;)
     
  3. Webb thread starter macrumors regular

    Webb

    Joined:
    Aug 21, 2007
    #3
    Yeah I did that and they asked me for my Applecare,which I don't have.:confused:
     
  4. Bennieboy© macrumors 65816

    Bennieboy©

    Joined:
    Jan 15, 2009
    Location:
    england
    #4
    you shouldnt need applecare, i sent a macbook in with the same problem with no applecare and they replaced the case :S

    Cnet news article
     
  5. Webb thread starter macrumors regular

    Webb

    Joined:
    Aug 21, 2007
  6. icec0ld macrumors member

    Joined:
    Mar 1, 2006
    #6
    just set up an appointment with the genius bar at the nearest apple store. they will replace it for free. regardless of warranty status
     
  7. TheRenfro macrumors newbie

    Joined:
    Sep 14, 2009
    #7
    This is a recurring problem with the Non-Unibody MacBooks, and Apple covers this even if you MacBook is out of warranty. The same thing happened to mine about 2 months ago, and I only had to pay labor costs. I live about 2 hours from an Apple Store so I had to take mine to an Apple Service Provider, they covered the part and I just paid for labor. I'm not for sure if Apple Store's charge for labor but I know Service Providers do.

    If you're like me and don't live close to an Apple Store and don't know where a Service Provider might be, here is a link to find one.

    apple.com/buy/locator/service/
     
  8. Webb thread starter macrumors regular

    Webb

    Joined:
    Aug 21, 2007
    #8
    I work 5 minutes walk from one.How long does it take to fix it ? Average ?

    Thank you
     
  9. polotska macrumors 6502

    Joined:
    Sep 23, 2007
    #9
    I've almost always had shorter turnaround time on repairs by sending the machine in, even counting shipping time in both directions; my last three Apple notebook repairs each took 3 days.

    I don't think I've ever had a repair done at an Apple Store that was ready in 3 days.
     
  10. Webb thread starter macrumors regular

    Webb

    Joined:
    Aug 21, 2007
    #10
    I would rather take it to a store that they can fix on the spot.

    Thank you
     
  11. Kebabselector macrumors 68030

    Kebabselector

    Joined:
    May 25, 2007
    Location:
    Birmingham, UK
    #11
    Some stores carry parts, I had to wait 3 days for mine. Not a big issue though as it was free :)
     

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