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Sorry, I've been busy with school so I haven't got around to calling Apple yet but hopefully in the next 7-10 days I'll be making a call and will make sure to let you guys know the outcome.
 
Sorry, I've been busy with school so I haven't got around to calling Apple yet but hopefully in the next 7-10 days I'll be making a call and will make sure to let you guys know the outcome.

What happened with this? I noticed I have the same thing on my MacBook, and it hardly ever gets used....only ocassionaly at school, and never with a watch. No one else has ever used my MacBook, so it can't be due to jewelry.
 
Is it definitely not from a metal watch or something similar rubbing against the body? The Unibody seems quite soft, I managed to take a very small chip out of mine tonight when I caught it with my watch. :(
 
i cant say what these 'scratches' are but mine has one

it is very small, about 3mm in length and 1mm in width and has lots of lines within those dimensions.

cant possibly be a scratch, it almost looks like the surface as somehow cracked, it doenst feel any different from the rest of the palm rest.

it doesnt bother me, you almost need a microscope to see it. if it does spread then i will contact apple about it.
 
Definitely not NORMAL wear and tear. Either someone had something on their wrist while using the computer and scratched it all up, or someone had some steel debris on their hands (maybe the guy is a mechanic) and scratched it. Either way, people need to be more careful with their 1500 dollar laptops so they don't have to come on here whining about how the f-ed it up. End of story.

Kind of reminds me of my friend who made a habit of using his cell phone and laptop while in the jacuzzi. Then one day neither would turn off and he couldn't figure out why. Good God people.
 
Definitely not NORMAL wear and tear. Either someone had something on their wrist while using the computer and scratched it all up, or someone had some steel debris on their hands (maybe the guy is a mechanic) and scratched it. Either way, people need to be more careful with their 1500 dollar laptops so they don't have to come on here whining about how the f-ed it up. End of story.

I don't agree. :mad:

I have photos of the scratches on the 2nd page of this thread as well. I discovered them 2 weeks after buying my MacBook. :mad: I bought it new & not refurbished too. I'm the only one using it. The MacBook has never even left my desk once I have it until I discovered those scratches. I don't wear watches or jewellery while at home and/or using the MacBook. Tell you what, I type in a way that my hands/wrists do not even touch the palm-rest. I'm so anal that every time I had to leave my desk, I'll make sure that I wash my hands with soup thoroughly before getting back to the desk to use my MacBook.

Expert, how do you explain that? :confused: So you're saying that I'm stupid enough to take such precautions because what I do will instead make those scratches? :confused:
 
I don't agree. :mad:

I have photos of the scratches on the 2nd page of this thread as well. I discovered them 2 weeks after buying my MacBook. :mad: I bought it new & not refurbished too. I'm the only one using it. The MacBook has never even left my desk once I have it until I discovered those scratches. I don't wear watches or jewellery while at home and/or using the MacBook. Tell you what, I type in a way that my hands/wrists do not even touch the palm-rest. I'm so anal that every time I had to leave my desk, I'll make sure that I wash my hands with soup thoroughly before getting back to the desk to use my MacBook.

Expert, how do you explain that? :confused: So you're saying that I'm stupid enough to take such precautions because what I do will instead make those scratches? :confused:

No, apparently you said that. See sig... :rolleyes:
 
Definitely not NORMAL wear and tear. Either someone had something on their wrist while using the computer and scratched it all up, or someone had some steel debris on their hands (maybe the guy is a mechanic) and scratched it. Either way, people need to be more careful with their 1500 dollar laptops so they don't have to come on here whining about how the f-ed it up. End of story.

Kind of reminds me of my friend who made a habit of using his cell phone and laptop while in the jacuzzi. Then one day neither would turn off and he couldn't figure out why. Good God people.

Its defiantly NOT from watches etc. It looks as if the aluminum has be lacquered, and the lacquer is cracking. Not a scratch of scuff. Its only about 10mm long a 4mmish wide, but if it has appeared on its own, i'm worried it will spread.
 
As I'm not going to go through 3 pages of people guessing, I'm going to say get a Genius to look at it. It's still under it's 1 year warranty.

As someone had said, it looks like peeling rather than scratches. So it could possibly too much weight being exerted onto the palm rests. If not that, metal fatigue seems likely
 
What exactly is the problem with the macbook? What do you guys expect to happen if you have your hand on a surface 24/7? It doesn't matter what it's made of...it's going to get messed up, one way or another. Same applies to the touchpad. Take a look at the sape of the "scratches". They're exactly from the lower end of your palm.

Do yourselves a favor and buy something to protect the palm rest area as well as the touchpad area as soon as you buy a laptop in the future. If you do so, you probably won't have to make any threads about how Macs/Dells/etc suck because the paint is coming off or the anodized aluminum is starting to wear off.:confused:

http://www.marware.com/PRODUCTS/MacBook

Problem solved.
 
Since you haven't supplied any photos of the right palmrest I'm going to assume it's from a watch strap. Most people wear them on their left wrist, so....
 
As I'm not going to go through 3 pages of people guessing, I'm going to say get a Genius to look at it. It's still under it's 1 year warranty.

As someone had said, it looks like peeling rather than scratches. So it could possibly too much weight being exerted onto the palm rests. If not that, metal fatigue seems likely

What exactly is the problem with the macbook? What do you guys expect to happen if you have your hand on a surface 24/7? It doesn't matter what it's made of...it's going to get messed up, one way or another. Same applies to the touchpad. Take a look at the sape of the "scratches". They're exactly from the lower end of your palm.

Do yourselves a favor and buy something to protect the palm rest area as well as the touchpad area as soon as you buy a laptop in the future. If you do so, you probably won't have to make any threads about how Macs/Dells/etc suck because the paint is coming off or the anodized aluminum is starting to wear off.:confused:

http://www.marware.com/PRODUCTS/MacBook

Problem solved.
The thing is that this is still a "cosmetic" problem, which is not covered by Apple. You can bring it to Apple & they'll just said that you're SOL. I'm not going to go to an Apple store, waste time in the queue, hear what I'm expecting & get myself mad at their responses. I mean is it even worth wasting time for that? :confused:

Another thing is that I type in a way that my hands/wrists do not touch the palmrest at all, so why do I need to put on those palmrest covers? :confused:
 
Since you haven't supplied any photos of the right palmrest I'm going to assume it's from a watch strap. Most people wear them on their left wrist, so....

Like I said, my MB is on my desk at home all the time. I don't wear watches at home or when I use the MB. I do not even touch the palmrest when typing, so.... :confused:

See, this is another reason why I don't want to waste time going to the Geniuses, they'll come to the same assumption/conclusion as you do. :(
 
Yeah I also don't type with my palms touching the palm rest, and to be honest have never even really type on the macbook....just used it for some recording. I'm not gonna take it to Apple, I just find it interesting that there are a few people here with the exact same problem, and no one can seem to find a cause. And for the last time, ITS NOT FROM A WATCH. Thank you.
 
If you don't touch that part of the macbook EVER, then why is there any wear at all? You may be able to type without putting your palms there, just as I do, but theres no way you don't put them there when your just on the internet and just using the trackpad.

You guys need to get over yourselves and stop abusing Apple's great support. I hope you don't get any resolution to this problem because it's cosmetic damage, cause by the user.
 
* Message deleted for the good of the forum. I sincerely apologize to everyone for my comments. Please forgive me (this Stupidest MacRumors member) for my stupidity & ignorance.
 
Again, SpeedWithJJ, I wasn't directing the Apple support comment towards you, it was towards the people that said they plan to call Apple support, visit a genius, etc.
 
Joke around? :confused: I've always been a very serious guy & I don't BS around the forum telling lies about stuff & such. :) Your previous post had seemed like it is meant for me, which is why I'm so mad. I'm glad the misunderstanding is resolved. :) I sincerely apologize to you & everyone else for my previous comments if those offend you or anyone else. :eek:

I don't have enough posts here to post in the MarketPlace section of the thread. However, I'm sick of these scratches & I'm listing my MB in another forum to sell it & re-purchase a new MB myself. :) Here's the link if anyone is interested:
http://forum.notebookreview.com/showthread.php?t=379433

On a serious note, this is really sickening. This palmrest "scratch" issue, I mean. I know things are not perfect & can never be. However, I just don't understand how this could come about with my usage patterns. I cannot help but wonder if this a widespread issue. If this is, maybe Apple themselves are screwed by the manufacturers who make these aluminum palmrests, kinda like the Nvidia GPU issues, where "stuff are designed to break down over some time in a faster than normal rate." :eek::mad:
 
I give up. People aren't going to accept that this isn't due to normal wear and tear. Oh well...

I think what we really need to find out from this thread is whether these scratches that came about even with very careful usage/precautions is widespread or not. If it is, then we have a valid case in our hands. :) If not, we're SOL. :( Sad but true. :(

Hopefully, people who babied their MBs & still have these kinds of "scratches" occur over a short period of time can contribute to this thread with their experiences. :) I, for one, will truly appreciate that. :)
 
I give up. People aren't going to accept that this isn't due to normal wear and tear. Oh well...

If this "issue" is from NORMAL wear and tear, why isn't it wide spread? Why does it seem that you are the only one on here complaining about it? Maybe YOU didn't do it, but someone did.
 
Some of you guys are thinking about this wrong. Apple does not have a super amazing magic way of anodizing parts. It's the same as it's always been. The glass on the iphone...guess what...still glass. Treat these materials like they were meant to be treated.

The manufacturer provides you a "luxury" product with quality materials. They couldn't care less if you scratch it or not...that's up to you. I would laugh in your face if you brought that in for warranty. It's like complaining to a car manufacturer that you scratched your paint.

If you know you are unable to take care of things, simply factor that in your buying decision.

Also, it's very doubtful that the anodizing will get messed up, unless the process was messed up at the factory somehow. Let's put it this way: I have anodized brake rotors on my car...and after 3 years of NY salt and snow, they are still looking the same. You take any sharp object to them though, and the coating will come off. It's simple oxidation. It's not powdercoating, not even paint.
 
I would laugh in your face if you brought that in for warranty. It's like complaining to a car manufacturer that you scratched your paint.

If you know you are unable to take care of things, simply factor that in your buying decision.

If you want to talk about cars, you should read about the common complaint on how easily the paint wear off on the new 08-09 Mitsubishi Lancer. Tell what you just mentioned to those owners & I'm very sure none of them will be impressed by your comments. A lot of owners are suggesting that Mitsu cheap out & supplied super thin coating in order to bring the price down to compete with its competitors.

OK. For the second statement, are you trying to say that if one cannot "take care" of his/her Alu MB "cosmetically," he/she is better off going to buy a PC notebook & use Windows? :confused:
 
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