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whcvip

macrumors newbie
Original poster
Oct 29, 2015
21
11
Was surfing on Safari, and then all the sudden my iMac late 2013 stalles, and the color wheel on the mouse curser was just spinning, could do nothing, then black screen, and then blinking folder with ? (
). Turn off the iMac and back on, have been working fine since (4 hours now), tried the built in hardware search for error, non where found, and did the first aid for the hard drive, no error found here either. What can it be, software or hardware?

Just got the computer last week, bought it used (like new), so hope nothing is wrong with it.


Anonymous UUID: B957D869-BD49-A94B-00C2-BB504CBB3A4A


Sat Apr 2 18:31:17 2016



*** Panic Report ***

panic(cpu 2 caller 0xffffff801fbce40a): Kernel trap at 0xffffff7fa1fb808e, type 14=page fault, registers:

CR0: 0x000000008001003b, CR2: 0xffffff8106859004, CR3: 0x0000000022cf4000, CR4: 0x00000000001627e0

RAX: 0x0000000038699021, RBX: 0xffffff803ab35000, RCX: 0x0000000000020004, RDX: 0x0000000000000003

RSP: 0xffffff802bbe3d28, RBP: 0xffffff802bbe3d30, RSI: 0x0000000000020004, RDI: 0xffffff8033890000

R8: 0xffffff80383cc400, R9: 0xffffff8033865800, R10: 0x00000000fffffffc, R11: 0xffffff8106839000

R12: 0xffffff7fa2005080, R13: 0xffffff80383cc400, R14: 0xffffff80337fcc00, R15: 0x0000000008001000

RFL: 0x0000000000010202, RIP: 0xffffff7fa1fb808e, CS: 0x0000000000000008, SS: 0x0000000000000010

Fault CR2: 0xffffff8106859004, Error code: 0x0000000000000002, Fault CPU: 0x2, PL: 0



Backtrace (CPU 2), Frame : Return Address

0xffffff802bbe39b0 : 0xffffff801fadab12

0xffffff802bbe3a30 : 0xffffff801fbce40a

0xffffff802bbe3c10 : 0xffffff801fbec273

0xffffff802bbe3c30 : 0xffffff7fa1fb808e

0xffffff802bbe3d30 : 0xffffff7fa1fa61ba

0xffffff802bbe3d40 : 0xffffff7fa1fa715c

0xffffff802bbe3d90 : 0xffffff7fa1f5072a

0xffffff802bbe3db0 : 0xffffff7fa1f5063f

0xffffff802bbe3dd0 : 0xffffff7fa1fa4351

0xffffff802bbe3df0 : 0xffffff7fa1fac214

0xffffff802bbe3e10 : 0xffffff7fa1f32467

0xffffff802bbe3e40 : 0xffffff7fa1f34267

0xffffff802bbe3e60 : 0xffffff7fa1f32f7c

0xffffff802bbe3e80 : 0xffffff7fa1f43bf4

0xffffff802bbe3ed0 : 0xffffff7fa1f40df3

0xffffff802bbe3ef0 : 0xffffff80200b4956

0xffffff802bbe3f40 : 0xffffff80200b27c1

0xffffff802bbe3f80 : 0xffffff80200b28b6

0xffffff802bbe3fb0 : 0xffffff801fbc8e27

Kernel Extensions in backtrace:

com.apple.iokit.IOAcceleratorFamily2(205.3)[1B6944F0-F0F4-3D26-892C-46EB6C5C743 3]@0xffffff7fa1f1e000->0xffffff7fa1f89fff

dependency: com.apple.iokit.IOPCIFamily(2.9)[4FE41F9B-2849-322A-BBF8-A94816C003D6]@0xffffff 7fa032c000

dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[172C2960-EDF5-382D-80A5-C13E97D74880]@0 xffffff7fa0e29000

com.apple.driver.AppleIntelHD5000Graphics(10.1.4)[D35C5903-CC83-3824-8F8B-810D8 A8A3430]@0xffffff7fa1f98000->0xffffff7fa2005fff

dependency: com.apple.iokit.IOSurface(108.2.1)[7B01F01F-CC13-328B-BA71-E574C5FA3E25]@0xFFFF ff7fa0c98000

dependency: com.apple.iokit.IOPCIFamily(2.9)[4FE41F9B-2849-322A-BBF8-A94816C003D6]@0xffffff 7fa032c000

dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[172C2960-EDF5-382D-80A5-C13E97D74880]@0 xffffff7fa0e29000

dependency: com.apple.iokit.IOAcceleratorFamily2(205.3)[1B6944F0-F0F4-3D26-892C-46EB6C5C743 3]@0xffffff7fa1f1e000



BSD process name corresponding to current thread: kernel_task



Mac OS version:

15E65



Kernel version:

Darwin Kernel Version 15.4.0: Fri Feb 26 22:08:05 PST 2016; root:xnu-3248.40.184~3/RELEASE_X86_64

Kernel UUID: 4E7B4496-0B81-34E9-97AF-F316103B0839

Kernel slide: 0x000000001f800000

Kernel text base: 0xffffff801fa00000

__HIB text base: 0xffffff801f900000

System model name: iMac14,1 (Mac-031B6874CF7F642A)



System uptime in nanoseconds: 9097131799863

last loaded kext at 8338589379038: com.apple.driver.AppleXsanScheme 3 (addr 0xffffff7fa2631000, size 32768)

last unloaded kext at 8401207980051: com.apple.driver.AppleXsanScheme 3 (addr 0xffffff7fa2631000, size 32768)

loaded kexts:

com.apple.filesystems.afpfs 11.0

com.apple.nke.asp-tcp 8.0.0

com.apple.filesystems.smbfs 3.0.0

com.apple.driver.AppleBluetoothMultitouch 90.3

com.apple.driver.AudioAUUC 1.70

com.apple.driver.ApplePlatformEnabler 2.6.0d0

com.apple.driver.AGPM 110.21.18

com.apple.driver.X86PlatformShim 1.0.0

com.apple.filesystems.autofs 3.0

com.apple.iokit.IOBluetoothSerialManager 4.4.4f4

com.apple.driver.AppleMikeyHIDDriver 124

com.apple.driver.AppleMikeyDriver 274.7

com.apple.driver.AppleUpstreamUserClient 3.6.1

com.apple.driver.AppleOSXWatchdog 1

com.apple.driver.AppleHDA 274.7

com.apple.driver.pmtelemetry 1

com.apple.iokit.IOUserEthernet 1.0.1

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.4.4f4

com.apple.driver.AppleThunderboltIP 3.0.8

com.apple.driver.AppleIntelHD5000Graphics 10.1.4

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleHV 1

com.apple.driver.AppleLPC 3.1

com.apple.driver.AppleSMCLMU 208

com.apple.driver.AppleIntelFramebufferAzul 10.1.4

com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0

com.apple.driver.AppleMCCSControl 1.2.13

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0

com.apple.BootCache 38

com.apple.iokit.IOAHCIBlockStorage 2.8.5

com.apple.driver.AppleSDXC 1.7.0

com.apple.driver.AppleAHCIPort 3.1.8

com.apple.iokit.AppleBCM5701Ethernet 10.2.0

com.apple.driver.AirPort.Brcm4360 1040.1.1a6

com.apple.driver.AppleACPIButtons 4.0

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleACPIEC 4.0

com.apple.driver.AppleAPIC 1.7

com.apple.nke.applicationfirewall 163

com.apple.security.quarantine 3

com.apple.security.TMSafetyNet 8

com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.7

com.apple.iokit.IOUSBMassStorageDriver 1.0.0

com.apple.driver.usb.cdc 5.0.0

com.apple.security.SecureRemotePassword 1.0

com.apple.driver.AppleBluetoothHIDKeyboard 181

com.apple.driver.AppleHIDKeyboard 181

com.apple.driver.IOBluetoothHIDDriver 4.4.4f4

com.apple.driver.AppleMultitouchDriver 304.10.2

com.apple.driver.AppleHIDTransport 5

com.apple.kext.triggers 1.0

com.apple.iokit.IOSerialFamily 11

com.apple.driver.DspFuncLib 274.7

com.apple.kext.OSvKernDSPLib 525

com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.4.4f4

com.apple.iokit.IOSurface 108.2.1

com.apple.iokit.IOBluetoothFamily 4.4.4f4

com.apple.driver.CoreCaptureResponder 1

com.apple.driver.AppleSMBusPCI 1.0.14d1

com.apple.driver.AppleHDAController 274.7

com.apple.iokit.IOHDAFamily 274.7

com.apple.iokit.IOAudioFamily 204.3

com.apple.vecLib.kext 1.2.0

com.apple.iokit.IONDRVSupport 2.4.1

com.apple.AppleGraphicsDeviceControl 3.12.6

com.apple.iokit.IOAcceleratorFamily2 205.3

com.apple.driver.X86PlatformPlugin 1.0.0

com.apple.driver.IOPlatformPluginFamily 6.0.0d7

com.apple.driver.AppleThunderboltEDMSink 4.1.1

com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0

com.apple.driver.AppleSMC 3.1.9

com.apple.driver.AppleSMBusController 1.0.14d1

com.apple.iokit.IOGraphicsFamily 2.4.1

com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.7

com.apple.driver.usb.AppleUSBHub 1.0.1

com.apple.driver.usb.networking 5.0.0

com.apple.driver.usb.AppleUSBHostCompositeDevice 1.0.1

com.apple.driver.CoreStorage 517.20.1

com.apple.driver.AppleThunderboltDPInAdapter 4.1.3

com.apple.driver.AppleThunderboltDPOutAdapter 4.1.3

com.apple.driver.AppleThunderboltDPAdapterFamily 4.1.3

com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2

com.apple.driver.AppleThunderboltNHI 4.0.4

com.apple.iokit.IOThunderboltFamily 6.0.2

com.apple.iokit.IOAHCIFamily 2.8.1

com.apple.iokit.IOEthernetAVBController 1.0.3b3

com.apple.iokit.IO80211Family 1110.26

com.apple.driver.mDNSOffloadUserClient 1.0.1b8

com.apple.iokit.IONetworkingFamily 3.2

com.apple.driver.corecapture 1.0.4

com.apple.driver.usb.AppleUSBXHCIPCI 1.0.1

com.apple.driver.usb.AppleUSBXHCI 1.0.1

com.apple.iokit.IOUSBFamily 900.4.1

com.apple.iokit.IOUSBHostFamily 1.0.1

com.apple.driver.AppleUSBHostMergeProperties 1.0.1

com.apple.driver.AppleEFINVRAM 2.0

com.apple.driver.AppleEFIRuntime 2.0

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 300.0

com.apple.kext.AppleMatch 1.0.0d1

com.apple.driver.AppleKeyStore 2

com.apple.driver.AppleMobileFileIntegrity 1.0.5

com.apple.driver.AppleCredentialManager 1.0

com.apple.driver.DiskImages 417.2

com.apple.iokit.IOStorageFamily 2.1

com.apple.iokit.IOReportFamily 31

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleACPIPlatform 4.0

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.Libm 1

com.apple.kec.pthread 1

com.apple.kec.corecrypto 1.0

Model: iMac14,1, BootROM IM141.0118.B13, 4 processors, Intel Core i5, 2,7 GHz, 8 GB, SMC 2.14f24

Graphics: Intel Iris Pro, Intel Iris Pro, Built-In

Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343531533641465238412D50422020

Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343531533641465238412D50422020

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x111), Broadcom BCM43xx 1.0 (7.21.95.175.1a6)

Bluetooth: Version 4.4.4f4 17685, 3 services, 27 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en1

Serial ATA Device: APPLE HDD ST1000LM024, 1 TB

USB Device: USB 3.0 Bus

USB Device: USB3.0 Card Reader

USB Device: BRCM20702 Hub

USB Device: Bluetooth USB Host Controller

USB Device: FaceTime HD Camera (Built-in)

Thunderbolt Bus: iMac, Apple Inc., 23.10
 

whcvip

macrumors newbie
Original poster
Oct 29, 2015
21
11
Based on that report it does look related to the graphics accelerator (GPU). It is possible the GPU is failing... or it could be just a one off crash and nothing to worry about.

http://support.apple.com/kb/TS3742
Thanks for the reply, could this be driver, or corrupted OS install? just installed El Captain days before, not clean install but in top of Mavericks.

Reason why I suspect faulty install or driver, is the flashing folder/question-mark icon after this black screen/fault. Though been running almost a day since now, an no issue so far.

Any way other than built in hardware tester, to test the GPU for error?
 

Weaselboy

Moderator
Staff member
Jan 23, 2005
34,388
16,052
California
Thanks for the reply, could this be driver, or corrupted OS install? just installed El Captain days before, not clean install but in top of Mavericks.

Reason why I suspect faulty install or driver, is the flashing folder/question-mark icon after this black screen/fault. Though been running almost a day since now, an no issue so far.

Any way other than built in hardware tester, to test the GPU for error?

El Capitan would have replaced the old Mavericks driver with its own, so no not likely that issue.

What makes me suspicious is those graphics kext entries in the Kernel Extensions in backtrace: section.

You can try to run the Apple Hardware Test and see if that shows anything.
 

whcvip

macrumors newbie
Original poster
Oct 29, 2015
21
11
El Capitan would have replaced the old Mavericks driver with its own, so no not likely that issue.

What makes me suspicious is those graphics kext entries in the Kernel Extensions in backtrace: section.

You can try to run the Apple Hardware Test and see if that shows anything.
Tried to run Apple Diagnostics two times, no error found.

Am expecting a new USB 3.0 SSD tomorrow, that I plan to run the OS from, so am going to do a clean install of El Capitan, and see if this error comes back, only time will tell, if not probably just software related, if it does come back, I will take it in for service.
 
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