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benyben123

macrumors regular
Original poster
Sep 22, 2013
172
26
Hi.
My wife got this brand new MBA13 just 3 days ago.

Today she got a random shut down and this warning message.

Any advice? Is this something to go back to the Apple store for? Is this a known issue?

Thanks so much!

WhatsApp Image 2020-07-07 at 15.52.29.jpeg
 
What you have is either caused by a very unusual bug ("normal" bugs would crash an app, but not shutdown the whole Mac), or a hardware problem. Very unusual bugs are rare, but they happen. So it would have been just bad luck that it happened three days after getting the Mac. Hardware bugs will be happening again and again. Keep using your Mac, if you have a similar problem again within a short time, take it back to the store.
 
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