Panic

[TCrowe]

I just installed 16 GB's of RAM today. It went just fine but the computer was having memory force quits the last few days which is why I installed the new RAM. I have been working up 80 some wedding photos using LightRoom and it just quit in the middle of post processing and restarted. Sorry about the length of this report but I need to know what this is. Again, I installed 16 GB's of RAM just this afternoon and it all went well for several hours with no hitches at all. The only other factor is that it is very hot and humid today. It's how everyday here in the Sonoma , Calif. area so I doubt that's the problem. Follows:
Anonymous UUID: 687EFA3A-8EEF-B0BC-DB20-E4F50395FE57

Sun Jul 19 20:49:13 2015

*** Panic Report ***
panic(cpu 1 caller 0xffffff8018817cc2): Kernel trap at 0xffffff8018929a62, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x0000000000006c18, CR3: 0x0000000019bc8001, CR4: 0x00000000001627e0
RAX: 0xffffff82e422bbd8, RBX: 0xffffff8018d95f6f, RCX: 0x0000000000006c00, RDX: 0xffffff804800af30
RSP: 0xffffff82e422bba0, RBP: 0xffffff82e422bc30, RSI: 0x0000000000000000, RDI: 0xffffff804800af30
R8: 0x0000014060000100, R9: 0x0000000000000002, R10: 0x0000000000002000, R11: 0x0000000000000004
R12: 0xffffff805c5a5b92, R13: 0xffffff805c5a5bc0, R14: 0x000000000000000b, R15: 0xffffff804ac85808
RFL: 0x0000000000010202, RIP: 0xffffff8018929a62, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000000006c18, Error code: 0x0000000000000002, Fault CPU: 0x1

mp = 0xffffff804890b800, phys = 0x1ab71800, prev (0x7: 0x18513000-0x18600000)
vp = 0xffffff804890b800, phys = 0x477358b40, prev (0xb: 0xffe10000-0xffe40000)
0xffffff804890a000: 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
0xffffff804890b000: bgAAAHIAAAB3AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAICAgAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACAgB4fCQcgAACACAAAACETGg2q06LTqr4qf3gC6gBCKiAgAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACAgIAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAG1hcCAtaG9zdHMAAIhrJ0yA////AAACAP8PAAAAAAAh/////z8AAAAAtohMUKqOTA5EDAgArpBIAMKQSFrWAwAAAB8ASALnGJD/5Rgg/cBKcOjCY4D///9gW1pcUMqhWSA/3UrwwMlcUKwEXQCQgAQAAB2AABAAAAAAEAAKyRodh/myFoPPZwYKAAABEQAAAGhmcwAvVm9sdW1lcy9CVSAvZGV2L2Rpc2szczHMAAAMDg7u7u7u7u6+AAsIIAAIAgFsDjgVCPA/gEOAEDEAAAAA
0xffffff804890c000: ewAAAIUAAACRAAAAAAAAAAAAAAAAAAAAADCAgBofBgsuAApABhECACETGg+G06LTgoMaP0QBMwACKQQAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAADAwAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAwMAeH4mHLgAGwAgAAAAhExoNidMiE4KDFj9oAuoAAhoAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAhYyEqA////AAAQAIAAAAAAAAEAABAAAG4qAACnDgYABhkGAAAAACGAN+tJAwAAAEBfc0mwVOtK8NUYAgC4kEgAzJBIYC3mGFAA5hiw5JlIYElIZODjmUhQwpBIABAQBAAQEADo4A5IZGV2Zi9kZXYAAAIA/w8AAABQ2JT/////byoAAG8oCgAAAAAhPwAAAMBglEjA45lISvG+NuB77xiCLQAASALnGJD/5RiAJ/JZcOqZSADwgAQAAd2AABAAAAAAEACgwTcQ8NBuDPDWbQyw6skDCAAAAREAAABoZnMAAAAAyQ4O4OAA4O7u/u4ODgAwAHDOzAAA4Ozm7uDg7+6+7psuAAAAAAOAEAD/A44AAYxRAQJ48D+AgwkgeDE6AXOAACAgBHAPmwNeAQIA+D+AQwEGnr0AAAAA
Backtrace (CPU 1), Frame : Return Address
0xffffff82e422b850 : 0xffffff801872bda1
0xffffff82e422b8d0 : 0xffffff8018817cc2
0xffffff82e422ba90 : 0xffffff8018834b73
0xffffff82e422bab0 : 0xffffff8018929a62
0xffffff82e422bc30 : 0xffffff8018b63bb0
0xffffff82e422bcf0 : 0xffffff8018b57fa5
0xffffff82e422bd20 : 0xffffff801893ebcb
0xffffff82e422bdd0 : 0xffffff8018b554a7
0xffffff82e422beb0 : 0xffffff80189587fb
0xffffff82e422bed0 : 0xffffff8018942e84
0xffffff82e422bf40 : 0xffffff801894d087
0xffffff82e422bf50 : 0xffffff8018c4bc56
0xffffff82e422bfb0 : 0xffffff8018835376

BSD process name corresponding to current thread: launchd

Mac OS version:
14E46

Kernel version:
Darwin Kernel Version 14.4.0: Thu May 28 11:35:04 PDT 2015; root:xnu-2782.30.5~1/RELEASE_X86_64
Kernel UUID: E3C26B2F-8B97-3F1D-B193-690F7E34F830
Kernel slide: 0x0000000018400000
Kernel text base: 0xffffff8018600000
__HIB text base: 0xffffff8018500000
System model name: iMac15,1 (Mac-42FD25EABCABB274)

System uptime in nanoseconds: 10892281944645
last loaded kext at 16206946036: com.avast.AvastFileShield 2.1.0 (addr 0xffffff7f9bcf8000, size 40960)
last unloaded kext at 139758221256: com.apple.iokit.IOAHCIPassThrough 1.0.3 (addr 0xffffff7f99beb000, size 36864)
loaded kexts:
com.avast.AvastFileShield 2.1.0
com.avast.PacketForwarder 2.0
com.seagate.driver.PowSecLeafDriver_10_5 5.2.6
com.seagate.driver.PowSecDriverCore 5.2.6
com.apple.driver.AppleBluetoothMultitouch 85.3
com.apple.driver.AudioAUUC 1.70
com.apple.filesystems.autofs 3.0
com.apple.driver.ApplePlatformEnabler 2.2.0d4
com.apple.driver.AGPM 110.19.6
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleHDA 272.18.1
com.apple.driver.AppleMikeyDriver 272.18.1
com.apple.driver.AppleGraphicsDevicePolicy 3.7.7
com.apple.driver.AppleSMCLMU 2.0.7d0
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.iokit.IOBluetoothSerialManager 4.3.5f8
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleHV 1
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.driver.AppleThunderboltIP 2.0.2
com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
com.apple.driver.AppleLPC 1.7.3
com.apple.kext.AMDFramebuffer 1.3.2
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.5f8
com.apple.AMDRadeonX4000 1.3.2
com.apple.driver.AppleMCCSControl 1.2.12
com.apple.kext.AMD7000Controller 1.3.2
com.apple.driver.AppleIntelHD5000Graphics 10.0.6
com.apple.driver.AppleIntelFramebufferAzul 10.0.6
com.apple.driver.AppleUSBODD 3.5.5
com.apple.iokit.SCSITaskUserClient 3.7.5
com.apple.iokit.IOUSBAttachedSCSI 1.1.1
com.apple.driver.AppleUSBHub 705.4.2
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0
com.apple.BootCache 36
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.7.1
com.apple.driver.AppleSDXC 1.6.5
com.apple.iokit.AppleBCM5701Ethernet 10.1.3
com.apple.driver.AirPort.Brcm4360 930.37.3
com.apple.driver.AppleAHCIPort 3.1.2
com.apple.driver.AppleUSBXHCI 710.4.11
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 3.1
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 3.1
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 161
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleBluetoothHIDKeyboard 176.2
com.apple.driver.IOBluetoothHIDDriver 4.3.5f8
com.apple.driver.AppleMultitouchDriver 264.6
com.apple.kext.triggers 1.0
com.apple.driver.AppleUSBHIDKeyboard 176.2
com.apple.driver.AppleHIDKeyboard 176.2
com.apple.driver.DspFuncLib 272.18.1
com.apple.kext.OSvKernDSPLib 1.15
com.apple.iokit.IOSerialFamily 11
com.apple.driver.AppleThunderboltEDMSink 4.0.3
com.apple.iokit.IOUSBUserClient 705.4.0
com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleGraphicsControl 3.10.24
com.apple.driver.IOPlatformPluginFamily 5.9.1d7
com.apple.driver.AppleSMC 3.1.9
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.5f8
com.apple.iokit.IOBluetoothFamily 4.3.5f8
com.apple.driver.AppleHDAController 272.18.1
com.apple.iokit.IOHDAFamily 272.18.1
com.apple.iokit.IOAudioFamily 203.3
com.apple.vecLib.kext 1.2.0
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.AppleSMBusController 1.0.13d1
com.apple.kext.AMDSupport 1.3.2
com.apple.iokit.IOSurface 97.4
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.AppleGraphicsDeviceControl 3.10.24
com.apple.iokit.IOAcceleratorFamily2 156.16
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOUSBHIDDriver 705.4.0
com.apple.driver.AppleUSBMergeNub 705.4.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.5
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOUSBMassStorageClass 3.7.2
com.apple.driver.AppleUSBComposite 705.4.9
com.apple.driver.CoreStorage 471.30.1
com.apple.driver.AppleThunderboltDPInAdapter 4.0.6
com.apple.driver.AppleThunderboltDPOutAdapter 4.0.6
com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
com.apple.iokit.IOFireWireSBP2 4.2.7
com.apple.iokit.IOFireWireFamily 4.5.7
com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.5
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.5
com.apple.driver.AppleThunderboltNHI 3.1.7
com.apple.iokit.IOThunderboltFamily 4.2.2
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.iokit.IO80211Family 730.60
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.7.5
com.apple.iokit.IOUSBFamily 720.4.4
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 397
com.apple.iokit.IOStorageFamily 2.0
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 3.1
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.Libm 1
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
Model: iMac15,1, BootROM IM151.0207.B03, 4 processors, Intel Core i5, 3.5 GHz, 24 GB, SMC 2.22f16
Graphics: AMD Radeon R9 M290X, AMD Radeon R9 M290X, PCIe, 2048 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x802C, 0x384B54463531323634485A2D314736453220
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x802C, 0x384B54463531323634485A2D314736453220
Memory Module: BANK 0/DIMM1, 8 GB, DDR3, 1600 MHz, 0x859B, 0x43543130323436344246313630422E433136
Memory Module: BANK 1/DIMM1, 8 GB, DDR3, 1600 MHz, 0x859B, 0x43543130323436344246313630422E433136
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x142), Broadcom BCM43xx 1.0 (7.15.166.24.3)
Bluetooth: Version 4.3.5f8 15969, 3 services, 27 devices, 1 incoming serial ports
Network Service: Ethernet 1, Ethernet, en0
Serial ATA Device: APPLE SSD SD0128F, 121.33 GB
Serial ATA Device: APPLE HDD ST1000DM003, 1 TB
USB Device: Expansion Desk
USB Device: ASM107x
USB Device: ASM107x
USB Device: FaceTime HD Camera (Built-in)
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Apple USB SuperDrive
USB Device: ASM107x
USB Device: ASM107x
USB Device: Keyboard Hub
USB Device: Apple Keyboard
Thunderbolt Bus: iMac, Apple Inc., 26.1

 

[Weaselboy]

last loaded kext at 16206946036: com.avast.AvastFileShield 2.1.0 (addr 0xffffff7f9bcf8000, size 40960)

That last loaded kext message is always a big clue to the problem. I would remove ALL that Avast junk and give it a go.

I have seen quite a few other posts on here from users having the same issue with Avast.

 

[TCrowe]

I was struck by that also but as I had just installed the RAM I thought perhaps I had inadvertently not seated one of the chips properly as I am no newbie to working on Macs and PCs. Been building my own for many years. I will dump Avast and see if that has any effect. It has only restarted once this morning and is running great and very quick. I also ordered another two sticks to bring me up to 32 GB's. Much less spec specific than the Mac Pro as to the order of the chips installation. I absolutely love this machine. Any resale for used Mac chip sets? I think OWC still buys used. Can't remember. Probably the shipping would be more than the chips are worth.

 

[Weaselboy]

Any resale for used Mac chip sets?

I've never found it worth hassle for the lousy few bucks you would get. I just keep them in a drawer as backups.

 

[TCrowe]

I got rid of Chrome and Avast as both were noted and the cpu 0x1 I wasn't sure of. I think it may indicate that one chip is not good. I ordered two more 8 Gig from OWC and may install photoshop again as it was taking a long time to open with the new one whereas the old one was open on one bounce. I have never gotten bad memory so I am going on the assumption that the two Crucial DIMMS are fine. I triple checked their nomenclature before installing them just to be sure I hadn't accidentally gotten the incorrect chips from Amazon. Then I remembered that I built my other Macs using OWC and went back to them. Hopefully I will end up having the 32 GB's that I should have installed in the first place. Unless the Crucial and OWC don't play together nicely.

 

[Traverse]

You can try booting into safe mode and see if the problem occurs again (hold shift down when you start up). That disables all third party applications. Personally, I think @Weaselboy is correct, it looks as though Avast may have caused it. This is why I limit the number of third party programs I install with any elevated privileges.

 

[TCrowe]

It is still doing this. I uninstalled Chrome, Seagate Dashboard and Avast. I did install Sophos to take care of any potential threats. I don't expect any but I am an old PC user. (Sorry for past ignorance). What will I look for if it starts in safe mode and, can I use fsck -f or fy to see if that does anything? fsck I have used for a number of years and it usually helps with minor glitches. Any more info is greatly appreciated. Just in case I did order two new sticks of memory from OWC yesterday. The Crucial should be fine but this occurred the way it is after that install. There were some minor shut dwon problems with Chrome before this and a problem with PhotoShop CC also. Any browser suggestions as to the best for Mac would be helpful. Right now I am using Safari and Opera with few if any problems. I have always been an applications fiend and that may be my biggest problem if it isn't the new memory.

 

[TCrowe]

I started the iMac in Safe Mode and tried Opera. While Opera was loading there were horizontal lines rolling up from the bottom to top of the screen until it fully loaded. When I tried Safari it loaded slowly but normally (no rolling horizontal lines.)

I only tried those browsers as they are the only ones I have since getting rid of Chrome for the sake of figuring out what is going on. Also, I get this code: cpu 0x1 and am not sure what that means. I think that has to do with the memory but am not sure.

Also, I seem to remember a software that could check the performance of Mac hardware. AS I recall it was a one shot deal. Use the software and if you needed it again you had to download it again. I'm going back several years here. Around 2007 if I recall correctly. It was either software or a code that called up the hardware performance.

 

[Weaselboy]

When you do a safe mode boot it actually runs fsck for you. You might run Etrecheck in regular mode just to make sure you got all traces of that Avast stuff.

 

[TCrowe]

I went ahead and replaced the RAM with new sticks from OWC. Fingers crossed but it just now fired up without a hitch. I had forgotten about OWC as I haven't been upgrading this iMac until I shot a wedding last Saturday. It was dealing with well over a hundred photos that I started having problems.

The OWC outfit has always been very good to me so I ordered from them as soon as I saw the problem with the others. I figured that if it wasn't the memory then I would just upgrade to 32 GB. As the sticks seem now to have been the problem I am up to 24 GB. (inc. the Mac memory.) I will keep you posted if there are more problems. I do have 2 8 GB sticks for sale now. I see in very fine print that those were noted as Notebook memory so I may have screwed up somewhere along the line. I will also not take Amazons recommendations for memory upgrade. I should have known better. (Thank you Lennon-Mc Cartney for the last sentence)

 

[TCrowe]

This appears to be resolved. No restarts at all now with the new OWC memory. I am running 6 open windows and doing again what I always do. Post Processing or writing my new novel.

 

[maflynn]

I just installed 16 GB's of RAM today

I went ahead and replaced the RAM with new sticks from OWC.

This appears to be resolved.

A little late to the party but if you suddenly add ram and then it starts KPing, the obvious thing is that its the ram. While I agree with the other posters about the antivirus software, clearly you had that already installed prior to the ram upgrade.

I'm glad you got that sorted out

 

[TCrowe]

Hello maflynn, you are absolutely correct. I just didn't want to think it was the RAM. After all I had purchased it and obviously got the wrong chips. I mentioned on here, I believe, that I should have known better than to trust Amazon of recommendations for RAM for my iMac. Lesson learned. I do want to thank everyone who replied as I did also need to rid myself of a number of apps that I had installed out of curiosity. I am now running a pristinely clean machine and thankful for the lesson. Even at my age I can still learn a thing or two. The best thing though is that the photos I shot for the wedding came out better than expected and I got the post processing done without a hitch and my client is thrilled. All's well that end's well. Thanks Rumors people!

 

[maflynn]

I wasn't trying to be negative towards you, but I support servers and workstations so when we do any changes (hardware or software) and suddenly things start to occur that had not in the past, we're quick to roll back those changes. Usually that corrects the problem immediately and points a fault in what was updated.

 

[TCrowe]

I didn't take offense to your post. You were correct is all I meant by the post. I was kicking myself for not paying more focused attention when ordering from Amazon. I rectified that by getting the new memory from OWC where I have always gone when building computers. It had been a while and I got lazy so you were exactly correct. No harm, no foul. I was glad to hear from you! You were right! The great thing is that the Mac is screamingly fast again and I am in Hog Heaven!!!!