Ok here's the thing, a lot of people go on about how OS X is very stable and will very rarley crash etc. Well, unless I am doing something wrong, I have to disagree. On average, a programme crashes and I have to close it every 2days. On saturday my iBook completly crashed and woudln't do anything, nothing would respond. I called Apple and they talked me through force restart etc. Also, the 'Help' option within finder would not work at all - it would open and the close itself. (this was before the crash) Yesterday, i opened mail and every 30 seconds mail would ask me to enter my password to my .mac account - i would and still it would ask again. I realised that it was yesterday that my .mac account trial ran out. After around 15mins I worked out how to delete my .mac account from mail, and the annnoying messages stopped. Seemed fine. I then tried sending a mesage from my hotmail account from mail, and mail completly crashed! I couldnt close the window and how to do another force quit - it seems daily i am doin these. Today, mail crashed on me again! I couldnt close the window - the traffic light things at the top left wouldnt even come up. I tried force quit, but the button on my mouse wouldnt work (the mouse would click on my wireless mouse and on the trackpad but no response). I had to shut down after working out how to quit all the applications without using the mouse. Now, I have had my iBook for around 2months and do love it - really! But I was just not expecting these problems - I was hoping to go at least a week at a time before having a programme crash! ahhhhh! What exactly can I do on a weekly/monthly etc. basis to minimise these problems - and it simple person speak - please!