Hey, I've recently had two items sent to me from the US (to the UK) for review on my site. One was an iPhone case worth $80, and the other, an iPhone case worth $70. I got the $80 case delivered to me no problem, but for the $70 iPhone case, I've received an 'import parcel invoice' from Parcelforce. They want to charge me £8 for a "clearance fee (zero rated for VAT purposes)" and £8.10 for "import VAT". I can understand the charge for import VAT (although it's frustrating), but the Clearance Fee is very annoying, £8 to get someone to send me a letter! Now my question is, when I received the $80 case, on the outside it said "Commercial Sample" under "Customs Declaration" and I was charged no import VAT or clearance fee. Does this mean that commercial samples are exempt from import VAT etc? If so, can I call HMR and explain the situation to them and not pay the £16.10 for the $70 case? Any advice, or any experiences with Parcelforce and their outrageous clearance fees would be appreciated, thank you!