Password problem

Discussion in 'iPhone Tips, Help and Troubleshooting' started by insman1, May 23, 2018.

  1. insman1 macrumors newbie

    insman1

    Joined:
    Apr 21, 2011
    Location:
    West Virginia
    #1
    Recently, Apple told me reset my password. While I was at it, I changed my username (email) as well as a new password. Now my computer constantly asks for my Apple Password, using my old email address. Furthermore, I can't get into find my iPhone to wipe an old phone or buy apps. Anyone have a clue what to do?
     
  2. ethansmith1409 macrumors newbie

    ethansmith1409

    Joined:
    Jan 15, 2018
    Location:
    Sandown
    #2
    Have you consulted with their CCE regarding this? If not, consult with them, I am sure that you will definitely get the solution!
     
  3. chscag macrumors 68030

    chscag

    Joined:
    Feb 17, 2008
    Location:
    Fort Worth, Texas
    #3
    Never a good idea to change your Apple ID unless absolutely necessary. If Apple advised you to change your password for some reason (security) then you should have done just that and not change your Apple ID at the same time. You need to contact Apple to get all that straightened out otherwise you may wind up being locked out of your computer.
     

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