PayPal app crashing

Discussion in 'iOS Apps' started by AeroZ, Jan 3, 2014.

  1. AeroZ macrumors 6502

    AeroZ

    Joined:
    Aug 7, 2013
    Location:
    Estonia
    #1
    Hi,

    I installed PayPal but I'm unable to use it. After the initial installation I was unable to log into my account (had a wrong password entered and then some system error which was likely due to connection issues) but now the app crashes after showing the big blue PayPal splash screen for a few seconds. Removing and reinstalling the app didn't work, restarting the phone didn't work. Maybe there are some leftover settings which I could delete to try to totally reset the app but I don't know if and where those are on the phone.
    IOS7, iPhone 5S

    Any help?

    Thanks!
     
  2. blueroom macrumors 603

    blueroom

    Joined:
    Feb 15, 2009
    Location:
    Toronto, Canada
    #2
    Possibly a side effect of your jailbreak. Try a DFU restore and skip the jb, see if the problem goes away.
     
  3. AeroZ, Jan 4, 2014
    Last edited: Jan 4, 2014

    AeroZ thread starter macrumors 6502

    AeroZ

    Joined:
    Aug 7, 2013
    Location:
    Estonia
    #3
    DFU restore didn't help
     
  4. RobT, Jan 5, 2014
    Last edited: Jan 7, 2014

    RobT macrumors 6502a

    RobT

    Joined:
    Dec 20, 2007
    Location:
    Ohio, USA
    #4
    I had this same issue. Something on 1/1/14 went bad when I installed the app and the only way I could resolve it was to restore iOS completely and set up as a new phone. Way too much hassle. Any attempts to restore from a backup brought the PayPal problem settings back
     
  5. AeroZ thread starter macrumors 6502

    AeroZ

    Joined:
    Aug 7, 2013
    Location:
    Estonia
    #5

    I guess no PayPal for me then
     
  6. blueroom macrumors 603

    blueroom

    Joined:
    Feb 15, 2009
    Location:
    Toronto, Canada
  7. AeroZ thread starter macrumors 6502

    AeroZ

    Joined:
    Aug 7, 2013
    Location:
    Estonia
    #7

    After restoring I tried it before re-jailbreaking and it crashed the same way as before
     
  8. RobT macrumors 6502a

    RobT

    Joined:
    Dec 20, 2007
    Location:
    Ohio, USA
    #8
    Update to PayPal app with bug fixes just hit the app store 1/7/14. Perhaps this will help resolve the crashing issue...?
     
  9. AeroZ thread starter macrumors 6502

    AeroZ

    Joined:
    Aug 7, 2013
    Location:
    Estonia
    #9
    Nope, didn't help.
     
  10. chantalew macrumors newbie

    Joined:
    Jan 9, 2014
    Location:
    Washington DC
  11. F-bone macrumors newbie

    Joined:
    Feb 19, 2014
    #11
    Hi I have the same problem with or without jailbrake. Something went wrong at some point and nothing!
     
  12. AeroZ thread starter macrumors 6502

    AeroZ

    Joined:
    Aug 7, 2013
    Location:
    Estonia
    #12

    I even emailed paypal support about this and got few replies but it's been quiet for a long time now
     
  13. F-bone macrumors newbie

    Joined:
    Feb 19, 2014
    #13
    late reply I know.. they fixed it ;)
     
  14. AndreaTa macrumors regular

    Joined:
    Jul 16, 2012
    #14
    I didn't receive any replies from them. Damn it! :mad:
     

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