Wirelessly posted (iPhone: Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_0_1 like Mac OS X; en-us) AppleWebKit/532.9 (KHTML, like Gecko) Version/4.0.5 Mobile/8A306 Safari/6531.22.7) Hello all! I'm pretty stuck here. Yesterday, a customer from eBay held their payment from me on Paypal after receiving an iPhone 2G I sold on eBay to them. They're holding a claim against me two days after their iPhone was delivered (I have tracking). After the dispute was open, I asked the buyer what the heck is wrong with the phone because it was fine when I sent it. This is the message I got back (and of course they don't seem to know English): "u never say ur iphone is refurbish and the back cover is loose so what we do naw and the screen was freez i paid 20 to restort it and bring it to work" 1) Why would I say the phone is refurbished when it's not? 2) The back cover was never loose and was always intact. That thing was packed very securely in the box too. 3) For activation, in the auction listing I specifically put, "Buyer is responsible for activating this iPhone." Sounds fishy... This person is also obviously going to ruin my 100% feedback that I've been going for years. I have no clue what to do... Any advice?