PC help for a friend

Discussion in 'Community Discussion' started by Frisco, Nov 22, 2009.

  1. Frisco macrumors 68020

    Joined:
    Sep 24, 2002
    Location:
    Utopia
    #1
    Sorry for the lack of details and I know nothing about PCs. Does this sound like a virus problem?

    Both PC and laptop are running slow and he gets a blue screen for a few seconds and then it boots to the desktop. I had sent him the a link for AVG Anti-Virus but when he clicks on the links, it is so slow that it doesn't want to do anything. I told him to wait a while and if the program finally comes up, to run it. But if that doesn't work, anything else you can suggest? He also said the email is slow when he tries to bring it up.
     
  2. splitpea macrumors 6502a

    Joined:
    Oct 21, 2009
    Location:
    Among the starlings
    #2
    Put a copy of an antivirus app onto a thumb drive for him, and boot up the computer into safe mode.
     
  3. Frisco thread starter macrumors 68020

    Joined:
    Sep 24, 2002
    Location:
    Utopia
    #3
    Thanks for the tip. Can you please provide some details on how to do this? Sorry PCs aren't me!!
     
  4. wywern209 macrumors 65832

    wywern209

    Joined:
    Sep 7, 2008
    Location:
    do you rly want to know?
    #4
    get the .exe file from the avg site, then when it asks where to install, instal it in a folder that u made on a flashdrive. then give the drive to ur friend,have him run avg off the drive.
     
  5. Frisco thread starter macrumors 68020

    Joined:
    Sep 24, 2002
    Location:
    Utopia
    #5
    Okay thanks for everyone's advice.
     
  6. wywern209 macrumors 65832

    wywern209

    Joined:
    Sep 7, 2008
    Location:
    do you rly want to know?
    #6
    sure.
     

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