I'm posting this on behalf of my parents! They've managed to "break" their PC yet again (3rd time in two months)! I've tired to convince them to get a mac mini but to no avil. First two times they managed to get a s**t load of viruses and spyware, had to do a complete wipe and reinstall. Dad thinks it OK to click large buttons that say "CLICK HERE" even after telling him "NO!"...Argh! Anyways, this time when they turn on their computer they see the BIOS screen, and the windows splash (The thing with the windows logo and the scrolling blue bar) everything up to this point is OK. but after the splash page the screen goes black. Their desktop doesn't load and it just sits there. I've tried starting up in safe mode, doesn't work either, same black screen. I'm assuming the video card is OK since I can see the BIOS and splash page, the HD is not making any noises that I can hear. Any ideas? I've checked, and all the cards are securely in place, RAM is seated correctly and only yesterday it was in good working condition. It just suddenly happened. Their computer is a custom built AMD 2GHz with 512 ram, running Windows XP with a 40GB hard drive. Do I really have to reinstal the thing for the third time in two months?