I am scanning court documents to be uploaded to an online claim filing system. I am scanning as an image as this is the only way I can get it to save on my macbook. I'm saving the file as a PDF, but when I try to upload the image I get an error that says this is not a PDF file. I've check "get info" & it says just what the file extension says...it's a PDF file. The guy at the apple store told me to try chosing Print & save to PDF to reduce the size of the file (which really isn't big - 12.1 mb), but that didn't work either. Any ideas? Do I need special software or something?