PDF files won't upload to internet page

Discussion in 'Mac Basics and Help' started by mrpawn, Feb 2, 2009.

  1. mrpawn macrumors newbie

    Joined:
    Jan 13, 2009
    #1
    I am scanning court documents to be uploaded to an online claim filing system. I am scanning as an image as this is the only way I can get it to save on my macbook. I'm saving the file as a PDF, but when I try to upload the image I get an error that says this is not a PDF file. I've check "get info" & it says just what the file extension says...it's a PDF file. The guy at the apple store told me to try chosing Print & save to PDF to reduce the size of the file (which really isn't big - 12.1 mb), but that didn't work either. Any ideas? Do I need special software or something?:confused:
     
  2. HLdan macrumors 603

    HLdan

    Joined:
    Aug 22, 2007
    #2
    Your scanner should have the option to scan the documents into PDF form. By scanning them as an image you are changing a Jpeg or PNG to a PDF. Your Mac will be able to read them but due to the conversion it may be causing the error.
    I have a Canon scanner and the software allows for scanning directly into PDF form. Check your scanning preferences.
     
  3. chainprayer macrumors 6502a

    Joined:
    Feb 10, 2008
    #3
    is there an actual ".pdf" on the end? Mac can recognize the filetype automatically but windows-based computers require the ".pdf" extension to know what it is.
     
  4. Wikinerd macrumors 6502

    Joined:
    Jan 6, 2008
    #4
    What app are you using?
     
  5. HLdan macrumors 603

    HLdan

    Joined:
    Aug 22, 2007
    #5
    This has nothing to do with Windows. The OP can't upload his file to a website because he converted the image file to PDF. The file needs to be scanned into the computer as a PDF, not an image file.
     

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